我可否免費取消瑙聖拉菲爾套房酒店 - 全包式的預訂，並獲發全額退款？

可以。瑙聖拉菲爾套房酒店 - 全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

瑙聖拉菲爾套房酒店 - 全包式是否設有泳池？

是的，此住宿設有室內泳池、室外泳池及兒童泳池。

瑙聖拉菲爾套房酒店 - 全包式是否允許寵物入住？

是的，貓狗可入住，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 EUR25的費用，你亦須繳付每次入住 EUR100 的按金。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

瑙聖拉菲爾套房酒店 - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

瑙聖拉菲爾套房酒店 - 全包式的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：00:00。退房時間為 11:00。

瑙聖拉菲爾套房酒店 - 全包式是否附設娛樂場？

否，此酒店不設娛樂場，但維拉摩拉賭場 (27 分鐘車程外) 就在附近。

瑙聖拉菲爾套房酒店 - 全包式店內與附近有什麼好玩？

你可到網球場精進球技。你可享用 SPA 服務，又或在室外與室內泳池中暢泳一番。瑙聖拉菲爾套房酒店 - 全包式亦備有24 小時健身中心、桑拿及花園。

瑙聖拉菲爾套房酒店 - 全包式內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

瑙聖拉菲爾套房酒店 - 全包式是否設有戶外私人空間？

是的，每間客房都配備陽台。

瑙聖拉菲爾套房酒店 - 全包式附近區域有何特色？

從瑙聖拉菲爾套房酒店 - 全包式出發，短短 14 分鐘步程可到聖拉斐爾海灘，13 分鐘步程即達阿里費什海灘。

阿爾布費拉瑙聖拉菲爾套房酒店 - 全包式優惠

Q: 瑙聖拉菲爾套房酒店 - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 瑙聖拉菲爾套房酒店 - 全包式內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

Q: 瑙聖拉菲爾套房酒店 - 全包式是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2025 年 2 月 9 日

MING (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2016 年 8 月 22 日

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 23 日

Anca (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 11 日

Jagdeep (2 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 10 日

Johan (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 6 日

Would skip this resort for my next trip

The Good: 1. Clean and spacious rooms – a key reason the reviewer chose this resort. 2. Free and easy parking – readily available with no hassle. 3. Fast and easy check-in – smooth arrival process. 4. Quality toiletries – included L'Occitane en Provence products. 5. Spacious mini fridge – good for storing essentials. 6. Friendly pool bartenders – described as nice and knowledgeable. 7. Friendly entertainment staff – added to the overall positive atmosphere. The Bad: 1. Overpriced – did not meet expectations for the cost. 2. Room AC off at check-in – took 1.5 hours to cool down the room. 3. Beach towel policy changed mid-stay – limited to one towel per person from the third day onward; felt unhygienic. 4. Misleading “bottled water included” – only provided one bottle on the first day. 5. Room damage and cleanliness issues – bed and closet had visible damage; headboard was visibly dirty. 6. Exaggerated “sea view” – only a distant, partial view of the sea. 7. Poor food quality and variety – buffet was limited, unimpressive, and unclean. 8. Other local restaurants far superior – even fast food nearby was better than the hotel buffet. 9. Pest problem – flies and mosquitoes present throughout, even inside the restaurant. 10. No tissues/Kleenex in the room – had to purchase our own from local stores. 11. General disappointment – compared to experiences in Spain or Greece, this resort felt subpar and not generous or accommodating.

7 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 5 日

Not a 5*

The food and service where acceptable but not 5* No facilities in the room, no kettle, tea, coffee, sugar or milk. No fresh water daily only on arrival. The room was very basic not even cushions on the sofa. Balcony was small with the most uncomfortable chairs ever. No wonder no one sat on the balcony’s. Loungers around the pool need to be replaced as dated, the pool wasn’t clean had green in the bottom in patches. When asking for a taxi the hotel call a transfer company, they are around 3 to 4 euros more expensive. Best get a taxi number and call yourself!

Donna (11 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 21 日

Amazing hotel. Already 2nd time staying here. Front office team is amazing. They are very welcoming, friendly, professional. Huge thank you for such efforts to accommodate us in our room earlier. Room is huge, 2 rooms, 2 bathrooms, balcony, spacius,clean. Amazing service from housekeeping keeping our room clean. Loved the amenities in bathroom with branded L'Occitane products. Restaurant is great, food is super delicious, big varieties of different dishes. Loved the services at restaurant, all the staff is super attentive. 2 pools, plenty of space to stay around even if the hotel is fully booked. Good food at the snack bar by the pool. Loved the 'juice of the day', of course cocktails. Spa is good, worth to visit. Overall our stay was amazing, coming vack next year.

Yelyzaveta (6 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 16 日

The hotel looks lovely online and for some this may be an exceptional option but for us, it was an unfortunate mistake. Upon arrival, the room had no power and maintenance needed to troubleshoot the issue. The pool was exceptionally cold. The hotel is lacking of signage to help find the way around. The beach is a hike and not as close as advertised. The beach is mostly seaweed with very little useable area. All inclusive means all things are included except what they exclude such as the sit down restaurant, drinks that aren’t in there all inclusive list, the golf simulator is 40 euro extra per person. The bar has no frozen drinks. No washcloths available for showering (which is common in some EU countries). The hotel is quite dated. The elevators many times were not working and when they were the buttons take a lot of force to engage. It’s very noisy on the 1st floor above the restaurant until at least 11pm as they cleanup and slide chairs across the floor. No eating food around the pool. As I say, this may be perfectly fine for some but comparing to many hotels we have visited, this is not for us and we can’t recommend.

Chad (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 6 日

Great stay, would say it’s a 4 star over a 5 star. There was a few attention to detail that were overlooked. Toilet by the pool messy and out of toilet roll, not checked regularly enough. Decking area in the pool bar needed jet washing. Some of the sun loungers needed an upgrade due to being stretched. It’s the little details that make Hotels 5 star. This was lacking a few of them. However overall a great Hotel, good location. Staff very good and all really friendly. Would have been nice to have been able to dine in both restaurants on the all inclusive even if you only offered one night in the Tapas restaurant so you could try it. Rooms are ready for an upgrade but entrance area and restaurant are lovely. Worth a visit!

Courtney Elise (7 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 5 日

Pankaj (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 4 日

Not everything is included! It’s fine but for the price, I was expecting more and better food

Aleta Scott (2 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 5 月 31 日

Das Personal ist sehr freundlich und zuvorkommend. Ich hatte ein Handicapzimmer bekommen was nicht gerade angenehm ist. Das Essen im Restaurant war nicht wirklich angemessen. Es gab wenig Auswahl und qualitativ

Thorsten (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 13 日

Soonju (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 5 月 3 日

Darryl (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 27 日

Personnel accueillant, propre, bonne cuisine et bien situé

Daniel (9 晚家庭旅程)

Ebookers 真實旅客評價

6/10 不錯

2025 年 4 月 20 日

Disappointing Stay at NAU Sao Rafael Suites

While the bedrooms at NAU Sao Rafael certainly offered a generous amount of space, unfortunately, the quality of the accommodations left much to be desired. The balcony doors proved to be a daily struggle, stiff and difficult to manoeuvre. Stepping onto the balcony itself was equally unappealing, as it was noticeably dirty and showed signs of disrepair, with elements appearing to be falling apart. Inside, the poor quality continued with the beds. One side of our bed had a significant structural issue, causing a noticeable slope that made for an uncomfortable night's sleep. Adding to this discomfort were the pillows, which offered virtually no support. When I raised this issue with the front desk, I was simply informed that no alternative pillows were available, which was quite disappointing. The bathrooms, while spacious, lacked any form of ventilation, the in-room fridge was out of order, with a freezer door that wouldn't close properly, resulting in any refrigerated items becoming frozen solid. The pools were indeed large, but sadly, they also suffered from poor quality. The sun loungers were filthy, and a number were broken. The pools were dirty, which deterred us from taking a swim. The food offered was of acceptable quality, although the repetitive nature of the meals became tiresome. On occasion, the fruit selection appeared to have been sitting for an extended period, becoming soggy and unappetising. The desserts, however, were a pleasant exception.

Ivan (7 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 4 月 16 日

Horrible experience

Horrible place. The hotel is completely worn down. It’s dirty and the staff are the most unfriendly I’ve met in Portugal, especially in the reception. It’s not a family hotel, the kids room is placed in a dirty basement with no windows and is extremely dirty. Disgusting

Anne (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 12 日

Very very good

Ugur (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 11 日

A lovely stay with the family.

Nicola (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 6 日

Liz (5 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 3 月 20 日

Nice spacious rooms! The all inclusive meals were convenient.

Kim (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 14 日

2 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 3 月 12 日

5 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 3 月 11 日

Great service and buffet was very good

Cynthia (3 晚家庭旅程)

Expedia 真實旅客評價

瑙聖拉菲爾套房酒店 - 全包式

NAU Sao Rafael Suites – All Inclusive

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