4 stars hotel 2 Stars service, terrible experience !!
This time is my 4th time stay in Karon beach, but this time is terrible .........
1. Breakfast is bad, less than 10 choice, the quality just like B&B.
2. The pool are small, the pool bar never open during 5 days stay. If you need pool towel, you need to bring your own or go to reception.
3. Hot water system not working. I had two night cold water bath in my room.
4. Fitness room air-con not working. Also few equipment are broken up.
5. No lift (i stay in 4th floor)
6. Front desk staff are rude.
7. Wifi very slow.....very slow.....very s..l...o...w... just like 56k
P.S. many choice in karon beach and Kata beach,don’t stay in this “resort”