It is abnormal hotel. No a good experience to stay
The toilet has some problem and make noise. The upper floor was not quiet for my room. I can hear the sound clearly from other room. I would not recommend this hotel to my friend.
真實旅客
Expedia 真實旅客評價
8/10 很好
2017年2月5日
房間很大,附有室內溫水游泳池,cp值很高
Wei-Ju
Hotels.com 真實旅客評價
10/10 完美
2015年2月15日
good breakfast
Good breakfast !!
Yeuk Kwan
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Xavier
Xavier (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Donald
Donald (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
The hotel was very clean, and the mattress was very comfortable.
Monica
Monica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Raymond
Raymond (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
Chilly but otherwise nice.
No heat. It was in the 20's F overnight in town. We didn't freeze but it wasn't comfortable in the morning. Nice beds. Shower was great, nice fluffy towels. Rundown but very clean.
Gigi
Gigi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Nice stay
An overall good stat, not complains, will come back
carmen
carmen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Luis
Luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Jesus
Jesus (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Brent
Brent (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Great stay
Great place. Nothing fancy. They were in business transition to become a Best Western Plus, so check in took a little time. Other than that the service was great and the hotel met our needs.
kathleen
kathleen (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
NIGHT FROM HELL
We will NEVER stay at Springhill/Best Western in Hesperia ever again... We checked into out hotel at 3pm per the stated check in time. We had to wait almost 45 mins because per Lupita and Alex. The hotel was in transition from one brand name to another. After another 30 mins we finally got our keys and got to our rooms. The rooms which were just mediocre, but clean. We had an event, so we left at around 4:30 to attend. We returned to our room at around 9:30-9:45. We attempted to go into our rooms ,but our kep cards were not active anymore. We contacted the front desk only to be told when we check in 5 hours before that our card was not authorized, even though payment was already being held through our credit card company. No contact was made prior to us returning to the hotel, even though all of our contact information was taken. The front desk staff of the night was very unprofessional and discourteous. Even woth proof of payment on our end they still made us wait almost 30 mins to unlock our rooms just so we could retrieve our belongs. The excuse was that they never got authorization from our credit card even though we had proof of the transaction on our end. We have used hotels.com for years and will continue to. However we have never bee treated with such a lack of respect nor care. We have never been locked out of room. I will definitely be filling a complaint on the cooperate level after this incident. And we will NEVER STAY AT THIS HOTEL AGAIN. I will never recommend.