It is abnormal hotel. No a good experience to stay
The toilet has some problem and make noise. The upper floor was not quiet for my room. I can hear the sound clearly from other room. I would not recommend this hotel to my friend.
真實旅客
Expedia 真實旅客評價
8/10 很好
2017年2月5日
房間很大,附有室內溫水游泳池,cp值很高
Wei-Ju
Hotels.com 真實旅客評價
10/10 完美
2015年2月15日
good breakfast
Good breakfast !!
Yeuk Kwan
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
NIGHT FROM HELL
We will NEVER stay at Springhill/Best Western in Hesperia ever again... We checked into out hotel at 3pm per the stated check in time. We had to wait almost 45 mins because per Lupita and Alex. The hotel was in transition from one brand name to another. After another 30 mins we finally got our keys and got to our rooms. The rooms which were just mediocre, but clean. We had an event, so we left at around 4:30 to attend. We returned to our room at around 9:30-9:45. We attempted to go into our rooms ,but our kep cards were not active anymore. We contacted the front desk only to be told when we check in 5 hours before that our card was not authorized, even though payment was already being held through our credit card company. No contact was made prior to us returning to the hotel, even though all of our contact information was taken. The front desk staff of the night was very unprofessional and discourteous. Even woth proof of payment on our end they still made us wait almost 30 mins to unlock our rooms just so we could retrieve our belongs. The excuse was that they never got authorization from our credit card even though we had proof of the transaction on our end. We have used hotels.com for years and will continue to. However we have never bee treated with such a lack of respect nor care. We have never been locked out of room. I will definitely be filling a complaint on the cooperate level after this incident. And we will NEVER STAY AT THIS HOTEL AGAIN. I will never recommend.
Lawannishia and Arthur
Lawannishia and Arthur (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Gloria
Gloria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
ANNAMARIA
ANNAMARIA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
The room was clean, staff wonderful. I had left my phone charger and cord. I called the hotel and they said it was there. I am very grateful. Thank you again!
Rosemarie
Rosemarie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Stephanie
Stephanie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Great hotel!
Great hotel! Suzie at front desk was excellent.
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Raoul
Raoul (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Would come again
Nice spacious room.
Very clean.
Good breakfast buffet
Grant
Grant (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Good stay
It was ok. Nice and worth the money.
Vincent
Vincent (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Gabriela
Gabriela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Stayed here before and will return again. Everything was great