had a repeated problem with the toilet not working. After three separate visit by their handyman we finally got a new room.
Lori
4 晚家庭旅程
8/10
Cynthia
2 晚商務旅程
6/10
Customer service was poor. Elevator was not working properly as family ended up stuck. The pull out couch, the mattress is super thin that you feel like your sleeping on the rails, the floor was more comfortable. They advertised having a spa but they don't. Just a pool.
Cynthia
5 晚家庭旅程
8/10
Everything was great except they advertised that they had a hot tub and did not when I arrived
Janette
1 晚商務旅程
10/10
The women at the front desk was very helpful, and Rachel Ickes was super helpful!
The room was super comfortable, I’ll definitely be staying here next time I come to Fort Worth!
Gerald
3 晚商務旅程
8/10
Have stayed there before and will again good neighborhood close to downtown only complain the pillows are kind of hard
Weston
2 晚行程
10/10
Travis
2 晚行程
10/10
Holly
1 晚家庭旅程
6/10
The property & location are great. We had just stayed at this hotel earlier in the week & we’re very happy with our room. This time, however, we were disappointed in the morning to take showers with almost no hot (or even warm) water. We’d get warm water, then it faded away after a few minutes to cold. As with our previous stay, the air freshener in the lobby & elevator area is so strong it’s sickening. I had to give a low rating for eco-friendly because we found no recycling option.
Karen
1 晚行程
10/10
This hotel was located close to restaurants & a nice park, but tucked into a quiet side street. The property was in good condition but the air freshener smell in the lobby & elevator area was so strong it was sickening. Parking was handy but it’s an extra charge.
Karen
2 晚行程
10/10
Very comfortable room and bed .
Suzanne
1 晚行程
6/10
Hotel was good and in an accessible area. Our room was large and well appointed, apart from the lack of safe ( which we use in other hotels).
Our biggest issue was the horrendous noise from what we assumed to be the aircon pump. It was really loud and was next to the bed which woke us up several times a night.
So go not book room 222.
David
3 晚浪漫旅程
6/10
The room was 76 degrees all night, very uncomfortable. Disappointing considering it's a nice hotel
Ricardo
1 晚行程
10/10
Kendall
2 晚行程
10/10
Dennise
1 晚家庭旅程
10/10
Very nice room and great location.
Ward
1 晚行程
10/10
Mark
2 晚行程
10/10
Will definitively come back
Tony
1 晚浪漫旅程
6/10
Overall, the hotel was nice and clean. The room had enough space for two adults and two teenagers. However, the right side of the bed had a huge hole in it, like someone left a 50 lb bowling ball in the same spot for years. It made sleeping terrible. The bathroom lighting was terrible for applying makeup and the fan in the very tiny room with the toilet and shower didn’t keep condensation off anything. I also didn’t realize I would be charged for parking - $100 later I was not too thrilled when I got the emailed receipt
Ashlee
5 晚家庭旅程
10/10
It was wonderful and very comfortable
真實旅客
3 晚行程
10/10
Good
Robert
2 晚行程
10/10
Amazing stay!
Amber
1 晚行程
10/10
Overall the staff was the highlight of the property. Everything was great as a hotel, great clean rooms, continental breakfast, all well and good but staff were exceptional.
Julia
3 晚家庭旅程
10/10
Nice place. The breakfast was dandy too. Thank you!