Not explained that access was via outside balcony door, and with 2 keys only 1 worked on 1 door. Inside, found another locked door, so thought 2nd key was to a central corridor, perhaps? Neither of the 2 keys worked. Again, had not been explained that door was to an adjoining room, no key provided because we had not booked the adjoining room.
Room otherwise comfortable, although positioning of TV not ideal for viewing from LHS of bed.
Map provided useful, although did not highlight access to (unsignposted) Solent Restaurant for breakfast was through the Fitness Centre. I wonder how often the fitness team are asked to confirm access through “their” reception…