We had a wonderful stay at Barcelo Maya Colonial. Great family vacation! Our 4 and 6 year old kids had a blast at the water parks, pools, and ocean! Highly recommend for a family vacation, food was great, the shows were very entertaining, and the Colonial is centrally located to access all the hotels and attractions. We hope to plan another trip there in the future!
Michael
Michael (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious.
It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
Jennifer M
Jennifer M (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Sthefania
Sthefania (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Jose
Jose (7 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 4 月 6 日
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
Lisa
Lisa (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Terrence
Terrence (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 26 日
I did not like the noise in the pool.
Rogelio
Rogelio (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Marla
Marla (9 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Jimmy
Jimmy (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Only issue was small items went missing from our room and our families room until we complained at the desk and left the do not disturb sign out. This is the reason for 3 stars on the staff even though it was likely one employee out of hundreds. The staff was otherwise extremely helpful and kind! Property is beautiful and massive and the food was delicious. Make sure to reserve your dinners upon check in as they book up quickly!
Jennifer
Jennifer (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Personally did not like seeing the captive dolphins in the small pools. Let's stop doing this to exploit money at the dolphins expense as I heard 1 had just died recently from jumping & hitting the wall. sad for sure. You are better than this Barcelo. Your properties are excellent, staff is great, good food.
bret
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Mycket bra !
Mycket bra hotell komplex har några år på nacken men trots det så är det super bra !!
Lite svårt att boka Ala carte restaurangerna bara
Danijel
Danijel (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
This was a fantastic property to stay at and there was so much to do from mini golf to the beaches. The food was great and the staff were amazing.
Marlon
Marlon (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Fantastic experience overall. Food was descent and staff was great with everything. We loved how big the resort was so we really could experience a variety of amenities, many different restaurants, all the pools, never had issues with seating/ loungers.
Natalie
Natalie (8 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 20 日
Sandra
Sandra (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 18 日
Teresa
Teresa (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
Not enough beech chair.It is very,very,VERY INCONVENIENT!!!!!!!!!!!!
VLADIMIR
VLADIMIR (14 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 15 日
8 night stay for 7 people with 3 rooms. Ibooked for the Colonial but we were moved to the Beach without notification. Room and dining were as we expected. 1 room had a toilet back up spilling black water onto the floor. We should have asked for a room change then but they cleaned it and laundered anything we needed.Then same room begun to have leak in the ceiling so they had to change rooms on our last night. Still would go back.
Crystal
Crystal (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Everything was clean and well taken care of
Frank
Frank (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
We enjoyed our stay with our two young children. All amenities are close together, walking to the restaurant, beach, pool or show area was very easy and quick. The pools and beach are great! We also enjoyed the mini golfing. We were surprised that the pirate water park was an additional cost, when it did not offer much more than the included kid water island area.
Pavel
Pavel (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Cant wait to come back
Jessica
Jessica (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Fantastic vacation all around but it’s the people that make the difference! Every person we encountered on the entire Grand Resort was friendly and helpful. Food excellent and the beach amazing!
Darren Wade
Darren Wade (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Loved the beach and the pools
Jeannie M
Jeannie M (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Was the perfect resort for our family of four. Can’t wait to go back.
blake
blake (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 10 日
We love this property and have been here 10 times. We would like to see them add some more pickleball courts, however.