If you want to get double charged and not be able to speak to a manager definitely recommend this place! Service has been horrible, especially since it was their mistake. Paid through hotels.com, then when arrived at the hotel they asked for my card which i assumed was for accidental, no big deal. Once i saw that they charged my card the full amount of the room I immediately went back up to the desk and asked and they said it was a pending charge and would get dropped (manager said this). It didn't. Next morning went back to the front desk where the guy wrote down my information and said a manager would be in touch and no one has reached out. I've called 4 times and every time they tell me to call a different day because a manager isn't in. I completely understand that accidents happen but when I'm told it's going to be taken care and not worry, it should be taken care of.
真實旅客
1 晚行程
10/10
Nice property well run and clean
Kevin J
1 晚友伴旅程
10/10
Doug
2 晚家庭旅程
10/10
patricia
2 晚商務旅程
8/10
Cornelius
1 晚行程
10/10
David James
1 晚家庭旅程
10/10
It was great always love staying here. Highly recommended
melissa
1 晚家庭旅程
8/10
Stayed one night. Staff were great. Fantastic breakfast. Lobby and breakfast area nice. Room was kind of old musty smelling. Older room for sure. Small. Bed was good. Elevator out on check out which was a huge pain with mobility struggles for my husband and all our stuff. Everyone going up and down stairs at same time. Too expensive for sure but you’re paying for downtown KC.
Tracy
1 晚家庭旅程
10/10
真實旅客
1 晚行程
10/10
Great stay, great breakfast and great customer service. Savion was totally awesome.
Chester
1 晚行程
4/10
James
1 晚行程
10/10
James
1 晚商務旅程
10/10
Amazing stay! Room exceptionally clean and well maintained.
Janet
4 晚家庭旅程
8/10
Great Hotel that when the rennovation is complete will be even better.
Kyle
3 晚家庭旅程
10/10
Wonderful stay! All the staff we encountered were friendly and helpful. Hotel and our room was very clean and bed was nice and supportive with down pillows. Loved the variety of hot and cold breakfast items (including turkey sausage, yay!) We were able to park on the street without having to pay extra for the hotel lot.
Dianna
2 晚家庭旅程
10/10
Love the hotel very nice employees always willing to help.
melissa
1 晚家庭旅程
10/10
Very nice hotel in a quiet area near the parks and WW1 Memorial. There's a lot of attention to detail and service was excellent. Parking is 20 dollars a night but if you come without a car it's a bargain for the standard you get.