Excellent séjour, un service impeccable et une vue magnifique, animations sympathiques et piscines très agréables
Marine
Marine (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Middle of the road
Friendly staff and nice facilities for a family holiday. Hotel is tired and a bit run down in places. In particular my room (may not be same in all rooms) was very tired looking with grime and mold in the shower and general poor finishes. Worst of all, one of the floor tiles was broken causing a nasty cut to my foot on last night.
Outside of the room, the hotel is a nice venue for a family holiday if you are happy to spend most of your time in the hotel complex as it is a little out of the tourist center. Food was nice and lots of entertainment for families
adam
adam (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Chad
Chad (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Nelly
Nelly (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
Andrew
Andrew (14 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Fernando
Fernando (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月24日
Beautiful setting, very well kept gardens with varied and exotic pants, great landscaping and picturesque buildings set on a side of a cliff. Inside the accommodation is a little dated but well kept.
Talib
Talib (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月13日
The food is terrible, there are zero options for vegan people and what could be and should be in terms of recipes is tainted by non existent recipe control. I’ve been a professional in the food and nutrition industry for over 25 years and I was appalled by the lack of consideration and complete disregard for people’s health and overall nutritional needs. The food ingredient cards are nonsensical as there is no chart that explains what each image represents and some just showcase a full array of images (cartoonish) which would mean that they simply threw anything they had left over from previous days into the mix.The staff were all nice but completely clueless in terms of what they were serving, they even argued that the arrabbiata sauce should have fish in it…..I wasn’t there to impart a cooking lesson nor train the staff, I was there as a guest with my family and we found it extremely difficult to eat every single meal.
JUAN Pablo ISLAS
JUAN Pablo ISLAS (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月15日
Maria del Monte
Maria del Monte (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月5日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年6月19日
Nina Lande
Nina Lande (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月3日
Emma
Emma (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月29日
Basically all you may need on holiday in one place. Shops, dinning options, evening entertainment - all in one place.
Nerijus
Nerijus (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月28日
Amazing
Amazing resort, very friendly staff, clean rooms 👌
ADRIANA
ADRIANA (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月12日
Super
Audrey
Audrey (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月7日
Das ist genial
Angies
Angies (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月4日
I arrived with my family as 2 adults and 1 child. We asked to upgrade to a room with 2 adults and 2 children’s. Plus they had a promotion on site that one child is for free. They end up throwing us to another complex and location which is Bahia Tenerife which is old and unsafe. The cleaners once cleaned our room open the balcony door and once left - she left it open. As we were on ground floor this made our stay unsafe and allow other people to get entrance to our room and belonging. They over charged us for the upgrade of the room. As they charged £500 for 5 nights stay. Even though they clearly had the promotion. The entertainment is repetitive and gets boring easily. We found it extremely rude that they threw us to the other complex. Which is clearly cheaper and not as nice while charging us full price as we are at the Bahia Costa Adeje one. So beside being unable to keep up our room safety and kept on having a balcony door open as cleaner just left it wide open. We were extremely upset to get over charged and to have be relocated to the cheap location. The whole package is not worthy. As we got extremely worried for our safety and for getting over charged as they allow themselves to take advantage of tourist. The manager David who was “looking after us “ was told that his name will come on the review as someone who is taking advantage of tourist while clearly on the website it was cheaper by far. Unacceptable!!