Arriving after midnight with family thus airport pickup (w/ surcharge) was arranged in advance via the hotel.
Very smooth pick up and check in service. The staff is very kind and attentive. The 2-bedroom booking is very spacious, making my kid and my mom very happy. The breakfast was good, including the signature Pho.
The hotel is close to the lake and there are some good restaurants/cafes nearby. Bit far from city center but the hotel provides free shuttle service going downtown. Highly recommended for families who want a lay back vacation experience.
Very family friendly, lovely peaceful location away from the hustle & bustle of the city. Great large play room & playground for toddlers. Excellent breakfast spread and lovely waiting staff & chefs. Good blackout curtains in the bedrooms. Useful free shuttle bus into town. They alllowed us early check-in which was great. Negative points: Our prebooked airport transfer was 15mins late to collect us at the airport, and the guy we told at reception once back at the hotel didn't care at all. Sketchy wifi in our room. Hotel booked us into a very average day trip to Hoa Lu/ Tam Coc, saying we'd be back at the hotel at 5.30, but in fact it was after 7.30, the guide wasn't sure why they would have told us that. It was a very very average trip & overpriced, terrible restaurant. We thought we were paying a premium with the hotel to guarantee a decent trip. Other than that, excellent hotel, highly recommended
Calvin
Expedia 真實旅客評價
8/10 很好
2016 年 11 月 14 日
有點遠,巴士疏
Yuk yee
Hotels.com 真實旅客評價
8/10 很好
2016 年 11 月 14 日
整體亁淨舒適,但巴士班數少,地點有點遠
Yuk yee
Hotels.com 真實旅客評價
10/10 完美
2015 年 8 月 10 日
Staff at reception / front desk is extremely helpful and proactive in offering the service. Despite of the change of front desk staff due shift, all of them knew my special request so well. This demonstrated the good communication among the staff.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Margaret
Margaret (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 16 日
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Natalie
Natalie (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Janne
Janne (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 5 日
Taketo
Taketo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Great. Highly recommend.
Ben
Ben (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
Akhilesh
Akhilesh (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
An oasis of tranquility in the middle of busy and chaotic Hanoi.