Booked this hotel because I was staying with a family member in MD Anderson hospital and needed a hotel with laundry facilities. Got there and was told laundry was out of order so I only stayed one night instead of 2 because I needed to find a different hotel with available services. When I checked in after I was told they were broken and changed reservation front desk said hotels.com needed to refund 2nd night and hotels.com said hotel needed to,needless to say neither did anything and I got no refund.
There’s only 1 reason to stay in that area of town and it’s the hospital, if your equipment is broken make sure to update your website.
Brenda
Brenda (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 3 日
Was clean
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Great location
Sterling
Sterling (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 2 日
Walles
Walles (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Ants
They have a terrible problem with Ants on the 1st floor. Ants were in both beds. The carpet in the room we were in was gross. No toilet paper roller.
Dianna
Dianna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
The room and services were very nice.
Gary
Gary (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Joseph
Joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Best hotel we have stayed at.
The rooms are always clean and the staff is very friendly and accommodating.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 29 日
Mike
Mike (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Cynthia
Cynthia (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
Great Boutique Hotel in the medical district
Quaint boutique hotel in the medical district. Interior is funky and unique and the exterior of the building has gorgeous murals painted on it. Staff was friendly and accommodating.
This hotel also offers free Ubers to medical appointments for elderly guests in need of travel accommodations. Though I was staying at the site while in town for a concert, it was clear this guest is a very solid and hospitable choice for those in town visiting the medical centers.
Ryan
Ryan (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 26 日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Very relaxed setting, we loved the great bar tender!
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Sherron
Sherron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Sally
Sally (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
ADRIAN
ADRIAN (5 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Breakfast food was good and the bed comfort was ok. The room smelled of musty/mold from the air conditioner unit. I think the coils need to be cleaned.
Brenda
Brenda (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 13 日
Disappointed
Curtains would not close all the way and bright light outside the window shining in the room while we were trying to sleep. Coffee maker in room didn’t work. Pillows uncomfortable. No clothes hangers. Not enough towels for 2 people. Breakfast was terrible.
PENNY
PENNY (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
A wonderful work in progress
The hotel is quite lovely and the staff welcoming. It's at a great location and decorated in very creative ways. Free parking and a decent breakfast. It was undergoing renovations so some things were a bit unfinished or not functioning correctly e.g. the curtains in the room were not hung properly leaving gaps and there were no lamps in the room. Anything we pointed out was promptly attended to and we got apologies for things being less than perfect. We're definitely coming back here.