I was unintentionally charged for my prepaid stay. The on-call manager did not respond to repeated calls or texts to help correct this issue . She finally contacted me six days later and I was reimbursed after one week . I am sure glad that there was no emergency involved !!!
Harold
Harold (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Ok… Need to update..
Clean, out dated, no modern plugs. TV out dated. TV and refrigerator on same circuit so every time the refrigerator cycled the tv would flicker.
Anthony
Anthony (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Please make ADA modifications
Stayed in ADA room, however the roll-in shower needed a grab bar on the outside. I did not feel safe exiting shower.
We appreciated the fact that we could access our room from the outside, but there were 2 very dangerous steps and ramp access was to far away. It was extremely painful getting up the steps, but it was still preferable to the long painful walk.
Rosalie
Rosalie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Don't hire a Karen to check in & out guest's.
I do not think this hotel is worth what they charge per stay. The hotel itself is run down and in need of a face lift. Breakfast was good and the service there was great. We booked through Hotels.com and were charged more than what Hotels said the price would be. My wife questioned the higher price and was somewhat challenged by the employee at the desk. She was not a happy employee and accused my wife of yelling at her when she was the one yelling.
Grant
Grant (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Lois
Lois (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Doug
Doug (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月29日
TV in room very difficult to operate. Had to have staff come 3 times to assist. We thought it may be us, however, staff indicated they have to make several trips a day to various guest rooms to get TVs working properly.
Marsha
Marsha (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Easy parking and good customer service.
Sergio
Sergio (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Excellent stay
Good stay at this hotel. The showers are excellent, the staff were friendly and accomodating. They had a variety of hot foods at breakfast. We asked for hot chocolate for the kids and they didn't have any. Overall excellent stay.
amitkumar
amitkumar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月13日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月6日
Great visit!!!
Great service. The front desk people were so friendly and quick to help give suggestions on where to eat. Loved Luka’s. Pool was great, not crowded and the rooms were clean. Beds are VERY comfortable.
cari
cari (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月5日
Donna
Donna (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Vincent
Vincent (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月2日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
Excellent hotel!
Vikram
Vikram (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Pleasant overnight stay
The hotel had a very pleasant location the building seemed new and in very good shape. Staff was friendly and Attentive. Parking was free and convenient.
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月18日
They were very helpful and kind . Rooms were clean and they were very kind.