I took my wife away for the weekend for her birthday. The plan was to shop on Saturday stay overnight and then go to the Philadelphia flower show on Sunday. Terrible winds that whole day in the area went to go check in at 8 o’clock and there was no power at the hotel. Surely not their fault. Found out from people who were sitting in the lobby trying to keep warm and emergency lights on that the power had been out already for almost 6 hours. Front desk completely ignored me trying to check in Lady on the phone speaking Indian ignored me completely. I asked for a refund and they told me to fill out a little piece of paper with my name and information on it. And they would refund me. It is now been a week and I have never gotten my refund. Will call the credit card company.
Rich
Rich (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Excellent
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月27日
Judith
Judith (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Ethan
Ethan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Great stay! Bathroom wasn’t all the way cleaned. Would stay again!
Angel
Angel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Josette
Josette (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Great
It was very easy at checkout room was clean and very big I love this hotel will be back in the future
Janaya
Janaya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Dominique
Dominique (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Been a guest here over 15 yrs. Always a great stay & will continue to patronize this establishment.
Dwayne
Dwayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Joy
Joy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Josephine
Josephine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
GARY
GARY (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月27日
Shower head was broken. Shower pressure was poor. Toilet paper rack, did not keep the toilet paper on the rack (it was broken). No variety in the breakfast. The door to the second bed room would not stay shut, since the magnets that were suppose to keep it close were missing.
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Great time as this is the second stay I’ve taken. My only complaint was the soda I bought from the concession store was expired. My girlfriend was told it wasn’t even though she pointed out other things that were expired
James
James (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月15日
Tyisha
Tyisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Douglas
Douglas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Earl
Earl (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Shinhea
Shinhea (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
MUITO BOM
EXCELENTE ACOMODAÇÃO, MAS JÁ PRECISANDO DE UMA BOA REFORMA. MAS ISSO TAMBÉM JUSTIFICA O CUSTO X BENEFÍCIO.
rita
rita (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
sanghyub
sanghyub (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Hotel needs major attention
The first room I stay in was 54 degrees during December. When I turned on the heat, I could hear water running in the walls at the register. Room needed cleaned better in some areas and materials need to be replaced. I had to ask to be moved.
Second room was extremely warm and the AC did not work. The window had been cracked and left open by the maid, assuming because the room smelled so bad as soon as you walked in. Dealt with the second room however will not stay again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Hotel rooms need upgrading. Staff was nice enough. Tv had no service
Keiley
Keiley (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
Gravely Disappointed As A Regular
I stay here routinely with My wife and this is the 1st time we had a subpar rooming condition. There was food in the fridge, trash in the can, and the room was poorly vacuumed. There were signs of previous flooding on the ceiling in the living room and bathroom sink area. The toilet tissue holder us loose and opens when on use.