The keys needed to be re-programmed 3 times during our 4 night stay. The elevator worked 2 days. We were on the 11th floor in a club suite. There was a stovetop, small microwave, mini fridge but no plates, utensils etc to do any cooking. Paper cups for. Coffee maker uses special slide in coffee and only one provided. Maid service was every three days. Breakfast included with stay consisted of cold cereal, toast, hard boiled egg, yogurt, coffee, apples, oranges, orange juice and apple juice. With elevator out only able to partake one day. Ramada inn needs to fix the elevator, & stop advertising a kitchenette that was unusable because we don’t travel with pots and pans& dishes.