I arrived and had a great interaction with the registration desk but it seemed to become a disappointment once I saw the room (extremely worn out - peeling paint and wallcovering, lumpy and odd-feeling carpet, sliding door that weighed a TON), slept in the bed (it made a horrible creaking noise and was hard as a sheet of plywood) and took a dip in the pool (was told that the hot tub was actually a kiddie pool! Jets didn't work and the water was ice cold). Overall, this seemed like the type of hotel that traveling work crews stay at - not suited for an older woman traveling alone. Even the toilet was a problem - I have knee issues and the toilet was very low and hard to get up from - should have used a handicap toilet in all the rooms, not just the ADA compliant ones. Oh and even though it was a non-smoking hotel, I was overwhelmed by the smell of cigarette smoke in the hallway outside my room.