Everything was ok the only thing was at the time of my stay the wifi doesn’t work
JUAN PABLO
JUAN PABLO (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
It was okay
The bed had a major divot on one side so that made it kind of uncomfortable to sleep on. The room had a faint odor of cigarette smoke also I think it's because there was a balcony people thought that they can smoke. Location was pretty good. It was close to lots of food choices and some shopping.
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
LAURA
LAURA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月7日
Perrin
Perrin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Chula
Chula (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月23日
No Elevator Noted for Hotel and Bad Experience
We had two separate bookings for one night on Thurs and again on Sunday. However, when we arrived on Thursday we found there was no elevator resulting in us having to carry heavy luggage up the stairs. For this reason upon checkout we chose to cancel the Sunday night reservation and the front desk rep cancelled it. However, when we reached out to hotels.com we found they were told BW refused to refund our money for the cancelled room even though it was cancelled by the front desk rep the previous Friday morning. We will definitely not be considering this hotel in the future..
Karlene
Karlene (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
The bathroom was dirty. We went down for breakfast 3 times there was no food. Hot tub was cold. And we reserved a with a king bed ended up with what they said was a queen…. And 3 sheets no blanket!
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Smokey room
The room reeked of smoke-it was awful. I had family members who were staying in other rooms come check it out to make sure I wasn’t crazy. They said definitely-smoke smell hit you when you opened door. This is a no smoking hotel- how did cleaning crew not notice. We were checking in after 11 pm and were tired so we didn’t ask to change rooms. We should have -I woke up with puffy sinuses and smoke smelly clothes. I let them know out check out—They didn’t seem to care. Very frustrating
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
The hotel was clean and the staff was polite
Nicholas
Nicholas (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
Sonia
Sonia (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月5日
Stains on sheets, small spec of blood on ceiling, broken dresser, light bulb not working in bathroom, balcony curtain had dried snot or earwax..., and the lock was broken on the door..... candy wrapper on floor. Staff was friendly.
Natasha N
Natasha N (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Staff were more than nice to us from the front counter to maintenance the room was very ample n comfortable
Marjorie
Marjorie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
joseph
joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Howard
Howard (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月31日
When I went to check in it stunk of weed and our room stunk terribly of cigarette smoke definitely will not stay there again however, the fellow that checked us in was very kind and polite.
mary
mary (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月30日
Everything was awful!
Hard bed, check in was after 3pm, no body wash or bar soap. Toilet paper roll was hanging on wall, no ventilation even though 2 vent switches, dirty stained under sheet, TV barely worked.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
GEORGE
GEORGE (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月28日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月27日
Not a good experience at all. Thank god i was there only one night. When i checked in the staff didn’t even say hello to me. The room had this horrible musty smell to it. It got worse when i turned the AC on . The dark brown carpeting through out the whole facility did not look clean at all. I will never stay at a Best Western again.