The room was clean and cozy. Breakfast was tasteful and filling.
Stephen
1 晚行程
10/10
Carlos
1 晚行程
10/10
Everything was. Good. Mattress not the best. Should be replaced.
Room door lock has been damaged.
No conditioner.
Joseph
2 晚友伴旅程
8/10
Associates were very friendly, very clean, great breakfast. Convenient to downtown Charlotte.
Patty
2 晚家庭旅程
2/10
I was truly taken back by this hotel. I wasn't sure it was even a Sheraton Hotel. The hotel chain has truly took a swan dive compared to the laughty heights where it once soared in the days of old. Luxury and service quality and immaculate decor has given was to a sad, out dated in room appearance, with uncomfortable beds and rooms that can't even come close to Holiday Inn Express. This room was on par with Motel 6. My how the mighty have fallen. We will not stay there again, until the rooms are totally renovated and furnished adequately. The walls were paper thin and one's voice could be heard from our room down the other end of the corridor to the elevator, and that was an indoor voice. Such a disappointment....
Shonell
1 晚商務旅程
8/10
Monicah
2 晚行程
10/10
nubian
1 晚行程
4/10
Leslie
1 晚家庭旅程
10/10
真實旅客
2 晚行程
10/10
Anthony
1 晚行程
10/10
Super friendly staff. Very welcoming at check in. Everywhere was spotlessly clean. The hotel is older and could use a little updating. But well maintained. Breakfast was very good lots of healthy varieties as well as usual suspects. Good location and restaurants close by. Would stay again
jacqueline
1 晚行程
4/10
Terry
1 晚家庭旅程
6/10
真實旅客
4 晚行程
8/10
This hotel was a little disappointing when I arrived, it had an excellent review on line but fell short in person.
The hallway was dirty and often littered with trash and the bathroom had seen a lot of wear and tear. The fitness center also was very dirty.
Thr staff were all very friendly.