Our first time in TX, we inquired about the shuttle service to and from the airport. The airport was 20 minutes away. Unfortunately I didnt realize that the property didnt offer it to those arriving from Love Field. When we called the front desk, we recieved Rosie on the phone. She was not pleasent to talk to. A simple conversation turned confusing as she just kept asking what terminal. Never being at the airport before, asked staff and was even more confused. Rosie did get annoyed with us over the phone and hung up on us. When i did call back she at first ignored my question several times to get her name & also told us she was the only one on staff (noon). We ended up with an uber. She did see us when we arrived and did apologize, probably realizing we would be guests that eventually would make our way to the hotel we booked. She started our quick trip in a negative light. We were given notice about the construction so when we heard noise, we just left for a few hours. And it was only 1 day so that was fine.
The beds were hard and thats not our style. The shower is meant for shorter people. Us at 5'9" are way too tall.
Maybe the property is in the process of an upgrade as charging areas dont exist, but there were plugs on the side of the bed. The TV is small, about 32" for the room, but it was modified to have Netflix/app access.
We did utilize the pool which was nice the first day, but there were ants the second time. The guy who does the maintenance was there to fix that.