Near Luohu Commercial City, Best Western Premier Shenzhen Felicity Hotel invites you to unwind with a rejuvenating sauna experience or relax in the beautiful garden. With three on-site restaurants serving Chinese cuisine and breakfast options, as well as shopping and a coffee shop nearby, this hotel offers something for everyone.
Reviews
7.87.8 out of 10
Good
Popular amenities
Airport transfer
Bar
Connecting rooms available
Non-smoking
Childcare
Gym
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Fitness centre
Coffee shop/cafe
Babysitting
Conference centre
6 meeting rooms
Meeting rooms
Airport shuttle
Limo/town car service
24-hour front desk
Feel at home (6)
Free cots/infant beds
Babysitting services
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Superior Suite
Superior Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Executive Deluxe Room 1 King Bed
Executive Deluxe Room 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Room 1 King Bed, River View
Deluxe Room 1 King Bed, River View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Room 2 Twin Beds, City View
Deluxe Room 2 Twin Beds, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
2 Twin Beds
View all photos for Deluxe Room 2 Twin Beds, River View
Deluxe Room 2 Twin Beds, River View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
2 Twin Beds
View all photos for Executive Deluxe Suite
Executive Deluxe Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Superior Room 1 King Bed, City View
Superior Room 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Healthy Sleep King Room
Healthy Sleep King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Room 1 King Bed, City View
Deluxe Room 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Healthy Sleep Twin Room
Healthy Sleep Twin Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
2 Twin Beds
View all photos for Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
1 King Bed
View all photos for Superior Room 2 Twin Beds, City View
Superior Room 2 Twin Beds, City View
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Sleeps 3
2 Twin Beds
View all photos for Superior Room 2 Twin Beds, River View
Shenzhen Convention and Exhibition Center - 6 min drive - 7.2 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 42 min drive
Hong Kong International Airport (HKG) - 57 min drive
Shenzhen Station - 1 min walk
Sungang Railway Station - 6 min drive
Hong Kong Lo Wu Station - 8 min drive
Luohu Station - 16 min walk
Ludancun Station - 16 min walk
Guomao Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
麥當勞 - 11 min walk
三岛小厨 - 1 min walk
小南洋东北餐厅 - 7 min walk
意合园 - 8 min walk
麦当劳 - 6 min walk
About this property
Felicity Hotel Shenzhen
Felicity Hotel Shenzhen puts you a short five-minute drive from Luohu Port and Dongmen Pedestrian Street. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.
Languages
Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
514 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 7:30 AM to 11:30 PM*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Babysitting services
Local/corner shop
What to do
Shopping
Working away
6 meeting rooms
Conference centre
Services
24-hour front desk
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
Banquet hall
Accessibility
Accessible airport shuttle
ROOM
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 for adults and CNY 108 for children
Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way. Maximum occupancy 6)
Children & extra beds
Rollaway beds are available for CNY 190.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Also known as
Best Western Shenzhen Felicity Hotel
Best Western Felicity Hotel
Best Western Shenzhen Felicity
Best Western Felicity
Shenzhen Best Western
Best Western Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Felicity Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Felicity Hotel Shenzhen?
Yes, there's free self parking.
Is an airport shuttle service offered by Felicity Hotel Shenzhen?
Yes, an airport shuttle is available from 7:30 AM to 11:30 PM on request. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Felicity Hotel Shenzhen?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Felicity Hotel Shenzhen and nearby?
Felicity Hotel Shenzhen has a fitness centre and a garden.
Are there restaurants at or near Felicity Hotel Shenzhen?
Yes, there are 2 on-site restaurants.
What's the area around Felicity Hotel Shenzhen like?
Felicity Hotel Shenzhen is in Luohu, a short 1-minute walk from Shenzhen Station and 7 minutes' walk from Luohu Port.
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Felicity Hotel Shenzhen Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Bed
Location
Service staff
Reviews
8/10 Good
20 Apr 2025
Good location
Philip
Philip, 1-night trip
10/10 Excellent
2 Feb 2025
It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.
PING YI
PING YI, 1-night trip
8/10 Good
4 Apr 2025
Spacious room.
Kwok Sui
Kwok Sui, 1-night trip
8/10 Good
30 Jul 2023
Return visitor
Have stayed at this property before and since 1st visit property has improved great location
Gregory
Gregory, 4-night trip
10/10 Excellent
20 Dec 2023
Good value
Great location, good service , good value
Yao
Yao, 2-night trip
10/10 Excellent
8 Jul 2024
Beautiful and nice clean
Anita
Anita, 4-night trip
10/10 Excellent
8 Jul 2024
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Anita
Anita, 2-night trip
8/10 Good
22 Jul 2023
Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable.
Major shopping malls in walking distance and good service for all staff.
Scott
Scott, 3-night trip
10/10 Excellent
29 Jul 2023
Friendly staff. Great service.Clean place.
Andy Wai
Andy Wai, 2-night trip
10/10 Excellent
21 Nov 2023
It was very good
Kenneth
Kenneth, 2-night trip
10/10 Excellent
9 Oct 2024
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Billy Chi Ching
Billy Chi Ching, 1-night trip
8/10 Good
21 Oct 2023
This one is okay for us
Peter
Peter, 2-night trip
8/10 Good
1 Dec 2023
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
MING
MING, 2-night trip
6/10 Okay
21 Nov 2023
English talking is very limited. Most of Facility looks old and it needs renovation.
inc
inc, 1-night trip
4/10 Poor
21 Nov 2023
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???