Hotel was undergoing remodeling, so there was some construction going on but really was NOT an issue. Few minor inconveniences but staff took care of right away and went above and beyond to correct and compensate.
Stacey
Stacey (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Hotel Preston never disappoints!
Great service from all crews! Front desk, housekeeping, even the renovation crew was super nice and accommodating. The bar/restaurant was good. Food was tasty and drinks reasonably priced. Super close to the airport but also quiet. Would absolutely recommend and stay here again!
Anthony
Anthony (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Carmen
Carmen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Barrett
Barrett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Cariyana
Cariyana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Antonio
Antonio (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
antionette
antionette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Brenton
Brenton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
ronald
ronald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
Dumars
Dumars (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
MARIE
MARIE (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Colin
Colin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
Rough night
The hotel was getting an update so I was woke up by construction sounds. The bed was not comfortable and made noise when you moved on it. Had to put a pillow between the headboard and wall cause it kept hitting just to sit on it. The shower was all rusted and parts of it were coming off. The water wouldn’t drain and the shower head was horrible. I will say the sweet front desk guy tried to help me out but the hotel was rough. All night the ac made a loud noise everytime it came on. I put a chair up against it to try and make it stop being so loud but it didn’t work. I had booked two nights but left after the first one and went to another hotel.
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Rocio
Rocio (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
The room was not avail on my arrival at 7 pm. They said it was sold out, too bad. I had to get another room last min at three times the price. Very very upset and disappointed in this site! I want my refund!
Ashley
Ashley (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月24日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Rodrigo
Rodrigo (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
Poor management
When we arrived at hotel at 440 pm check in is 3. Line was out door with people waiting for rooms. The phones were ringing off the hook and the one staff member at the desk did her very best to accomodate the line. After an hour in line we got to the desk and she took $99 for incidentals. What incidentals there was no ice in the hotel, the floors on the hall we were on 11th were not finished. I asked about a refund and was told i could not get one. We were going to book somewhere else but the desk clerk managed to get ys a room finally. We watched so many people wait more.than 2.hours. the elevators took 8 to 13 mins to get to floor. I feel like the owners shpuld be held responsible and not the poor understaffed staff
The renovated rolms were very nice but we were unable to make our dinner reservations and were almost late to our concert. The owners should be ashamed to leave the staff to be held liable for their lack of management.