Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 13 min walk
Iberostar Cancun Golf Course - 13 min walk
Delfines Beach - 16 min walk
Aquaworld - 5 min drive
Ventura Park Cancun - 7 min drive
Getting around
Cancun Intl. Airport (CUN) - 13 min drive
Restaurants
Zai - 9 min walk
Sun Palace - 9 min walk
Km 19.5 - 14 min walk
Bogavante Restaurant - 2 min walk
Navios - 14 min walk
About this property
Royal Solaris Cancun - All Inclusive
Royal Solaris Cancun - All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
299 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Golf lessons nearby
Parasailing nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
Credit card charges are subject to an extra charge of 5 percent
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or spa tub
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property
Frequently asked questions
Does Royal Solaris Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Royal Solaris Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Solaris Cancun - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Solaris Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Solaris Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Royal Solaris Cancun - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Royal Solaris Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Royal Solaris Cancun - All Inclusive and nearby?
Have fun with activities like boat tours, scuba diving, and body boarding, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 2 bars and a fitness center. Royal Solaris Cancun - All Inclusive also has spa services and a garden.
Are there restaurants at or near Royal Solaris Cancun - All Inclusive?
Yes, there are 3 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Royal Solaris Cancun - All Inclusive like?
Royal Solaris Cancun - All Inclusive is located on the Strip in Zona Hotelera, a short 13-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Delfines Beach. Travelers say this property is in a good location.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
Dec 27, 2024
Poor condition hotel
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Venkata
Venkata, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 15, 2024
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
A few things to take into consideration the staff is very nice however the food was not good at all and very limited. The food at the Rosemarius was disgusting more of a salad bar buffet no sides, la fuentes buffet which is available most of the time was not good except for Mondays which is Mexican night. Breakfast at la fuentes is okay, the sopes the lady makes are amazing. But the snack bar is gross pizza, hot dogs, and burgers were gross. Alcohol? Super water down, I drank all day and never felt a thing. The entertainment was okay, shows only last 20 minutes. The fantasy show was really good, the pool entertainment was poor, I paid $400 more to switch from GR solaris thinking the Royal would be better and it was not! The kids club was okay, very basic. But they tried. The hurricane passed while we were there and the entire hotel was leaky everywhere, my kids actually slipped in the lobby because of it! Leaky hallways, our rooms got wet from the rain. The staff at the entrance just spends all day harrasing people to do their member plan. Beach Access is HORRIBLE, super rocky. I saw all this when I booked it in the reviews and I ignored the reviews, I should have believed everyone. I was so happy to go home, I will not come back to this hotel.
Karol
Karol, 6-night family trip
Verified Expedia guest review
2/10 Poor
Sep 30, 2024
They should let people know that they can't go to the beach because they are huge rocks blocking you to enter the water .
I came here to enjoy the see and going in the water,I was very disappointed.
Tony
Tony, 6-night romance trip
Verified Travelocity guest review
2/10 Poor
Sep 30, 2024
Water leakage all over in hall way and elevator. Only one elevator was working
Aman
Aman, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
Eduardo
Eduardo, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2024
Fantastic stay! My family of four had a great time during our vacation. Highlights include friendly staff and cleanliness.
Samantha
Samantha, 5-night family trip
Verified Expedia guest review
4/10 Fair
Sep 25, 2024
too many children running around the bar area, taking up space in the bar area, taking up space in the pool bar area.Not enough shaded areas with seating for older people. Pool not accessible for seniors, no hand rails, Rooms plumbing issues, unplug the vent so water drains from sinks and toilet flushes, had to figure out myself how to adjust t-stat, maint, were clueless. Buffet very poor choice from day to day.
Steven J
Steven J, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Rosalina
Rosalina, 7-night trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2024
The property is clean, housekeeping service is really good as well as all the dining options. What I didn't like was to see a guy outside of my window jumping out of nowhere from a cable on 3 rd floor cleaning and wiping the window while me and my daughter were inside the room and didn't expect that.
Victoria
Victoria, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2024
bernal
bernal, 4-night trip
Verified Expedia guest review
2/10 Poor
Sep 14, 2024
I would give this place 3 stars but the cockroaches killed it for me. So discussing to be walking around the property and they are all over not to mention the 2 we saw in our room.
Heather
Heather, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Diego
Diego, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 13, 2024
I’m pretty disappointed with this place. It says that it’s 4 stars but I’m pretty sure that was 30 years ago. The place needs a remodel and constantly smelled like sewage. The staff was excellent for the most part but watch out for the “concierge “ they’re just a time share scam and they intentionally try to make you feel uncomfortable if you don’t play into their game. The food lacks taste and quality, all the bread I got was stale. I will not be back.
Michael
Michael, 4-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 11, 2024
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
Alfredo
Alfredo, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 11, 2024
Fawn Grant
Fawn Grant, 5-night trip
Verified Expedia guest review
6/10 Good
Sep 9, 2024
Ina
Ina, 8-night trip
Verified Expedia guest review
6/10 Good
Sep 9, 2024
Ledia
Ledia, 8-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles.
What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Brett
Brett, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2024
Long
Long, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Perfect stay!
LEYBIS
LEYBIS, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2024
Euclides da
Euclides da, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
I really loved the staff, all were so kind and helpful. Everything that I asked for, they would provide with a smile and a good attitude.
Byanka Madelaine Farfan
Byanka Madelaine Farfan, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
This hotel is absolutely fantastic. The facilities are well kept and clean. Aside from the beautiful facilities, the staff is beyond amazing from the check in with Fredy, Gustavo in the buffet to Florencio in the resturaunt Bogavante. Luz making poolside pizzas (she was the reason we returned this time), the spa staff was amazing and pool side waitresses were fantastic. On our last day we met Javier, definitely a leader. We were having a conversation and he told us about some menu items coming soon and mentioned Chilies en Nogada. I mentioned I was saddend to be leaving in about a hour because these chilies are my favorite. Javier made something happen and he, Luz and another chef met me at check out with none other than a Chilie en Nogada along with fresh cut fruit with Chamoy for my daughter. Cancun is easy to fall in love with but the people make this place exceptional. Great job Royal Solaris, your team is top notch.