6/10 不錯
2025 年 12 月 2 日
The beds were reasonably comfortable, and the overall cleanliness of the room was acceptable. The hotel’s location is excellent and provides convenient access to the surrounding area. However, these positive aspects were significantly undermined by several issues encountered during the stay.
Most notably, the air-conditioning units produced a remarkably loud and continuous noise, which made it extremely difficult to sleep. This level of disturbance is incompatible with a restful environment and should be addressed urgently.
A more concerning matter arose during the checkout process. The staff member who assisted us exhibited unexpectedly rude behavior. We requested permission to leave our small bags in the lobby while we went out for breakfast, particularly given that we were completing an early checkout. Initially, she agreed, but moments later retracted her approval without providing a clear explanation. When we indicated that we would instead keep the bags in the room until the standard checkout time of 11 a.m., she informed us that our checkout had already been processed. This response was both unhelpful and unnecessarily abrupt.
Following a brief but uncomfortable exchange, she reluctantly agreed to reopen our room until the designated checkout time. Nonetheless, the interaction left a negative impression due to the lack of courtesy displayed.
Pedro
Pedro (2 晚家庭旅程)
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