I was extremely frustrated, we arrived, walked into the room, looked around and were completely disappointed in the state of it. The bed had been made, but no sheets changed. The bathroom was wiped but I don’t believe genuinely scrubbed. And when I went to go to the front to let them know we had found other accommodations, he told me he couldn’t cancel the reservation because “we already walked into the room.” Extremely frustrated, I told that’s fine, but I’m not sleeping here so I need to cancel. Overall, unclean, staff that looks pissed off to be there and are also unwilling to work things out or at least go check the room and verify.