6/10 不錯
2025 年 4 月 2 日
Building site and no service
No one manned the reception and the hotel was still being renovated. The hotel should not have taken our booking as it really wasn’t open properly. I chose it as it claimed to have a restaurant and bar neither of which was open due to the refurbishment. Although our room was clean and ready, most rooms were not. Tradesmen were wandering around, leaving a mess, cigarette smoke etc in public areas. The floors were filthy with plaster dust/ paint etc. It was noisy due to the work and the roadworks directly outside. Frankly we didn’t want to be on the premises. There was no apology for our discomfort. We should have been given the option to cancel, as they clearly knew the works would not be completed before we arrived.




Alison
Alison (3 晚家庭旅程)
Hotels.com 真實旅客評價