No body at registration for over 20 minutes, had to call for service.
Desk clerk was almost rude and unfriendly
Bathroon/room sink was disgusting and did not darin. Had to remove plug and clean out the gross hair and grease balls to get water.flowing
Heater was very noisy, old pizza crust in corner by bed.
Carpet not vaccuumed.
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Prarena
Prarena (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Watch out for night shift man!
We stayed here the whole week of Christmas for our very First Family Christmas Vacation! Everything was fine except the young man that checked us in and worked nights. He seemed to be bothered by having to put his phone down to tend to people. I get it we all love to play games on our phones but if you’re working that should not be your top priority. He was very annoyed that we checked in online with a different persons card than who was on the papers for the room, we are married I didn’t think it was a huge deal but apparently you can not use a different persons card the names have to match. Then we also asked for trash bags as the room wasn’t going to be cleaned for 3 days and we have kids and christmas gifts, he was annoyed and gave us 1 small trash bag that would hold just the trash, he said he didn’t know where bags were. The next day we asked the morning lady and she reached under the desk and gave us 2 large trash bags, again Night shift man could not be bothered while playing games on his phone. Overall things were good, my only complaint is the young man that worked nights and checked us in. The pool was good and the hot tub did look a little cloudy but overall we would stay again if needed. Also he said we could not park infront of the building only on the side by the road, which is not a complete issue, except we are disabled Veterans and I have medical devices that had to be transported to and from.
Randy
Randy (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
Lisa
Lisa (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Flexibility
We would have liked the opportunity to have flexibility in our stay. We ended up checking out a day ahead of when we were originally supposed to check out. When we tried to change reservations even 2 weeks before it was going to be a lot more expensive to check out a day early than it was just to keep the original reservation. This seems unfair to us as well as potential guests.
Lisa
Lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Decent room. Hot tub and pool out of service.
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
BV stay
Enjoyed my two night stay, 3 day snowboard trip. Good location away from the I70 zoo.BV is a nice town,with lots todo. Hotel is a little dated but well maintained. Hot tub and pool area are clean and useable. Rooms could use some more lighting. Bathroom shower curtain leaked water on bathroom floor where a door should have been. Breakfast was descent, staff was awesome! Will be returning.
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
DELLA
DELLA (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Not impressed
Room was not very clean. A previous visitor had left a sandwich in the refrigerator and the refrigerator no longer worked, so it was not very pleasant to open the refrigerator door and find the sandwich.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
So so
Confusing check in. No place to hang towels. Noisy heater.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
No one was at the front desk for check-in. I had to call on a phone at the desk to have someone come down to check me in. Never seen that before. Beds were uncomfortable, and dirty. Had to have the manager put clean sheets on. Shower was dingy and dirty. Breakfast was average. Will likely not stay at a Super 8 again.
Jared
Jared (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
The youngman at check in was the most rude person i have met, needs to be taught better customer service and manners
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月30日
Check in guy was so disappointed It looks like he was mad cause i guess I interrupted what he was doing once I call the phone, answered rude and once he came done it was worst, he had an attitude all the time.
Room was smelly poor quality for the price, walls im bad shape lights were not working, we got a first floor so guests from up stairs were super low, it was
Just terrible, breakfast was good and the men in there was nice
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Place was quiet, and the staff was friendly.
William
William (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Very convenient for a wedding we were in town for.
Terri
Terri (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
The property was clean and comfortable. The breakfast was good.
Julie
Julie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
The check in was quick and easy. The room was clean. Parking was great, right outside the room
Karen
Karen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
It looked like a bad neighborhood, but once inside, everything was nice.
Gary
Gary (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
kevin
kevin (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年10月7日
Leon
Leon (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年10月4日
Sangeetha L
Sangeetha L (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月3日
Eileen
Eileen (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月2日
The rooms were gross. Curtains were nasty. The faucets were loud when turned on and flow was intermittent. The room had those water bugs everywhere—crawling around the sink and in the bathroom. The toilet lid was crooked. The a/c was loud and didn’t have an auto mode. It was either on or off. Every morning I went to get coffee, they were out and I had to ask someone to get more. Needs updating if they are really going to charge $200/night.