The pillows are super stiff, thick and uncomfortable, and they are all the same no choice of softer pillows. They charge for parking, should be included. They charge for "early" check in, even if room is ready, they try to charge unnecessary fees in an already poor value stay. Freakfast is ok, motel-style junk food. Elevator is slow, and only one small one, and the cleaning staff uses the same elevator, very lame. Front desk lady is strict, inflexible, just wants to charge fees, answers the phone while still checking you in, poor manners. Overall it as overpriced. The location is central, but nothing nice within walking distance.