Front desk staff was friendly and helpful. However, the room left a lot to desire. The carpet had marks all over it and when inquiring were told it was from the carpet cleaner. The bed did not have a mattress protector just a sheet to which you could see stains all over the mattress. Upon further inspection of the mattress there was food and who knows what else on the mattress itself along with brown stains from the head to the foot of the mattress.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月29日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Great front desk staff. Very welcoming!
Room was clean and quiet. Wonderful breakfast buffet. Definitely would stay here again!!
Beverly
Beverly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月22日
Overnight Due to Fires
Hotel is clean and fairly new, AC worked perfectly staff if friendly and helpful. One question is why the breakfast ends so early: 8am? Seriously? Most other hotels end at ~10am
Joel
Joel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Mariana
Mariana (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月15日
Mohammad
Mohammad (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
The internet service was not working well.
Reginald
Reginald (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月12日
Natalie
Natalie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月3日
Overall great!
Grant
Grant (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月3日
Alan
Alan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月1日
Crystal
Crystal (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月1日
Had a handicap room that needed repairs. Yes they did fix but why did a customer have to point out dirty ceiling vent in bathroom, toilet that didn't flush properly and two loose grab bars and no drain on tub. Could see the pvc pipe drain. Should have been fixed BEFORE we paid to stay. Glad the maintenance man came to fix but... should not have happened. Should have gotten some form of a refund... I think!
Kathy
Kathy (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月29日
When we opened our room door, there was a portable electric fan running full speed. Turned out the carpet was damp. Then, the tv wouldn’t work. Ashley, the night desk clerk was wonderfu and tried her best to help us. The TV in our room was plugged in but had not yet been programmed for service. We hoped to watch Opening Ceremonies of the Olympics and couldn’t. Ashley came to our room twice to try and help us but alas she didn’t have the codes needed. So, watching even the local NBC station let alone Peacock was out. We were very disappointed and frustrated. We chose not to ask for a different room as we were tired.
Additionally the hot tube jacuzzi at the hotel pool didn’t work. Nice hotel, but obvious glitches need worked out. I’ll avoid this hotel in the future.
Beverly
Beverly (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月25日
No hot water!
Shelia
Shelia (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月25日
For starters the staff at the front desk were not friendly. She mentioned they got a new system and she was still trying to get it figured out. I can completely understand how that can be trying but do it with a smile. We got to our room at 1AM and it was 80° in the room. Turned the temperature down on the wall A/C unit and turned the fan to “on” hoping it would cool down. Woke up at 5AM and it was now 83° in the room. The wall under the unit was rotting and had peeling paint. Turned the stand alone fan on to try and help circulate the air. Tried to take a shower and there was moldy/mildew around the edges and the drain. The shower rod was falling off. To the
point the curtain would not stay closed. Let the water run for 20 minutes and the water never warmed up. Brought this up to the staff at the desk and they “would have maintenance look into it”. If they didn’t know it was a problem why was there already a fan in the room? Usually Wynhams are pretty good but this one, not impressed.
Keisha
Keisha (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Great pool and breakfast as good. We took our grandkids and they enjoyed it.