Paid extra for ocean view got partial ocean view.
Roach came crawling out of the vent. Took pictures killed it went down stairs they didn't have another room, didnt have a sister hotel.
They wanted to spray the room while we were stull in the room explained i would prefer when we are not in the room. Management said we can wave the resort fee. ($100)
I asked would they hive me my money back so i can book another hotel he said i can charge you for the 1 night you were here.
It was 1am so we stayed 1 night but was going into the 2nd night.
Just a bad experience at this hotel. Not sure if i would come back after its remodeled in 2026
They were in the process of remodeling so i understood but just like wth they couldn't really accommodate.
No room service
Remote battery died. Had to get someone to come to our room to change the batteries.
Tried several times to add pictures it would not work but im definitely writing a review on other sites about this hotel. Wait until the renovations are over in 2026 to nook this hotel. Rooms are run down, carpet dirty, couch and chairs dirty and wornout.
Hotel is right off the beach. Great view, balcony has 2 plastic chairs and a table
Danielle
Danielle (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月27日
O Hotel está todo em reforma, a entrada nos andares e na parte externa, muita poeira e Barulho de marreta a noite toda; deveria fechar para reforma, do jeito que está não tem condições de receber hóspedes.
Pedro
Pedro (6 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月26日
avoid this place
hotels.com advertises many amenities. Its false advertising. The place is under renovation. No restaurant or bar or lobby or .. Its also very loud. Everything in the room - furniture, carpet, etc. - is very old. The hotel is near the beach, but its a dump. A family might take that deal if it were cheap, but its very overpriced for the quality.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月19日
Would not recommend until construction is over.
Worst experience ever. My husband did even want to stay the two nights we on stay one night and decide to sleep at a friend house
Virginia
Virginia (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月17日
Old and dingy with bad plumbing
Room was very old and dingy. Bathroom sink was clogged and you had to hold the lever for the toilet to flush. Was here for business and couldnt wait to check out. Only stayed one night and that was one night too many. Couldn't recommend.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Disappointed
I hate to give a bad review, so I'll start with the positive. The night desk clerk and valet were extremely nice and accommodating. However, the hotel itself is undergoing some much need remodeling. The carpet was thread bare; the hallway and room had an odor that was unpleasant. the mirror in the bathroom (once fogged with steam) showed where someone had drawn a heart. So, obviously the bathroom had not been properly cleaned. Overall, we stayed about 5 hours, showered and left. What was supposed to be a couple of days of combined business and pleasure turned out to be very disappointing. I wish them well with their remodel and hope things improve.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月9日
Great Location Ruined
There were no blankets available for 3 days. Filthy hallways. Old bedding. Stale smell in the rooms. Roaches in the rooms! Unfriendly front desk staff.
Alex
Alex (10 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Jini
Jini (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Fun time!
The room needed an update on the sofá bed and old carpet. Over all everything was great. The Pool and beach was really close from the hotel. We had a a lot of fun time. The staff member were really nice and attentive. The margaritas are expensive at the bar $25 dollars each.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Marsalis
Marsalis (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
THIS PLACE IS DISGUSTING.
This place is disgusting do not go! After I found 2 cockroaches in my room and the terrible smell and stains on the carpets I had to cancel my reservation and go to another hotel.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Ophelia
Ophelia (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
El Resort estaba bien pero el cuarto no era muy limpio. Aunque me cambiaron de habitación por un incidente ocurrió lo mismo en la otra habitación .
La ubicación de hotel es buena solo tienen que limpiarlo mejor
Recepción muy amables
Levi aaron
Levi aaron (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
A highly disappointing stay
A highly disappointing stay – the room facilities were outdated, the bathroom faucet kept dripping and couldn’t be turned off, and the room had terrible soundproofing, with loud music playing outside well into the night. To make matters worse, the hotel was undergoing renovations, causing significant inconvenience during the stay. Overall, I would not recommend staying here at all.