Booked a room months in advance because it’s close to the airport, yet when we arrive we’re told the room they have for us has a broken lock and staff will have to let us in because regular keys don’t work. That didn’t work for us so they put us in a “pet” room but they said it’s thoroughly cleaned after each guest. It definitely wasn’t thoroughly cleaned as the carpets were filthy and it smelled like wet dog. It was the only room they had with a working lock so we didn’t have a choice.
kelly
kelly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Wonderful quick stay! Ally, at the front counter was so nice and funny!
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Ana
Ana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Jackie
Jackie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 4 日
Kimberly
Kimberly (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Fair stay
Partially picked this for pool and hot tub. Hot tub was not working, could not use. Mattress on bed was sagging, not that comfortable.
Janice
Janice (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Ana
Ana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
During my stay, I was disappointed with the service at the front desk. The staff member was on the phone the entire time and paid little to no attention to me. She did not address my concern nor make any effort to help. Despite being at the front desk, I had to book my room myself through Hotels.com, which felt frustrating and unnecessary.
I want to be clear that I am not writing this to speak badly of the hotel, but rather to provide constructive feedback. With more attentiveness and customer focus, the staff member can improve greatly in her role.
Madhab
Madhab (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Adriel M
Adriel M (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Beau
Beau (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Rodeo
the checkin agent was very friendly and professional. The room was spacious and clean. Felt like they cared with the cleanliness of the room. Great location to what we wanted to do. Small continental breakfast that was perfect for a morning pick me up.
Diane
Diane (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Luis
Luis (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
It was an enjoyable stay for overnight… And appreciated the lower price!
susan
susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Clean & spacious room
Very comfortable and spacious room. We stayed for 2 nights. Parking was convenient & we felt safe here
Sylvia
Sylvia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Only negative was I had to get my room card key reset 4/5 times 😩
Bethann
Bethann (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Very nice stay
Hotel was clean and the woman working the front desk was incredibly kind and helpful