Very nice stay. Staff was helpful. Security was good. Noisy due to street traffic, advise ear plugs!
Hal
4 晚行程
6/10
Staff super friendly and happy to assist-best part of hotel! It is a historic hotel so some issues have to be overlooked, but it is a non-smoking hotel and my room smelled of old smoke. I wish they did breakfast on weekends at 7 so people who were attending graduations could grab something before leaving...
真實旅客
3 晚友伴旅程
10/10
Yazir
2 晚商務旅程
10/10
This is my second time visiting this hotel and it has been a consistently amazing experience. From the front desk staff to the cleanliness of the room you would think you are staying in a 5 star hotel. This hotel has old time charm in a modern style. The room is very spacious and the view is fantastic. It’s centrally located to some great restaurants. I’m staying here moving forward anytime I have to come to Syracuse University to visit my child.
真實旅客
1 晚家庭旅程
4/10
Our AC did not work in our room. I called the front desk and the night “manager” came to replace the batteries in the thermostat which didn’t work either. I asked if she please had a fan since our room was very hot and no air cycling at all. Then we asked for a different room, apparently there were none available. The day manager came in, in the morning, I let her know what happened and she did take some money off our bill. The day manager, Stephanie was very nice.
nikki
1 晚行程
10/10
William
1 晚行程
8/10
William
3 晚家庭旅程
6/10
Lot of hair all over the bathroom floor. No soap. No channel guide for the TV. Poor lighting in the bathroom. One light by the bed had no bulb.
But comfortable bed, convenient location.
真實旅客
3 晚商務旅程
10/10
Great stay, the front desk were amazing!!
John P
1 晚家庭旅程
6/10
Location is good but onsite parking is very limited. This is a pretty big drawback for us.
naomi
2 晚商務旅程
10/10
Tim
1 晚行程
10/10
Rhonda
1 晚行程
10/10
Bella
1 晚行程
8/10
Heidi
2 晚行程
8/10
Michael
1 晚行程
2/10
Do not stay here!!! Room was absolutely disgusting!! The floors from the elevator into the room couldn’t get dirtier. The room conditions were even worse. Stains all over the bed, there wasn’t even pillow cases on the pillows which were also stained! The door wouldn’t even shut. Was only in the room 30 seconds, left got a refund and went to a different hotel.
Eric
1 晚行程
10/10
Alan
2 晚行程
8/10
this is an old property so I expect not the beat decor - even the bathroom door doesnt open past the sink lol - but it was conveniently located to what we were doing - friendly staff - Hotel lobby was like a sauna - i felt bad for the desk staff who couldnt eacape it neing so hot -
Kelly
1 晚友伴旅程
6/10
Heating problem - room was very hot and made it uncomfortable
Stan
1 晚行程
10/10
Jada
2 晚行程
8/10
Great location.... we flew in for a few nights to visit city and take in a show. We were satisfied with our accommodations, service, and location.
Thank you