As soon as you walk in you get hit with the smell of paint thinner.
The foyer looks better in the photos on line than in real life.
Front desk staff was not very polite.
Check in was quick though.
The paint thinner smell was everywhere and when we got into our room our heads were already sore from the smell. I asked my husband to open the window to help with it. The windows are sealed shut!
The room is weird. The furniture and art work doesn’t match, so it looks like they randomly put items in there.
The pillows are lumpy and uncomfortable.
We won’t be back.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Blake
Blake (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
The room wasn't what we expected from the pictures. It was impossible to use the pool as the room and the water were too cold. Everything is old.
Nadine
Nadine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Morgan
Morgan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Very quaint hotel with cute cafe and store and lovely dining room. Really nice side area with little cabins and fire places, however it was all closed during our midweek stay. The restaurant was closed for a private function which was annoying,
They are dog friendly which is great.
However,$35 plus $18 per night for parking and resort fee is way over the top for that hotel. We would however say it’s a nice spot and would go back.
Bonnie
Bonnie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Beautiful propy
Beautiful property with an excellent bar and restaurant.
Karyn
Karyn (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Very pretty hotel with some room problems.
This is a beautiful hotel in the public areas. The holiday decorations are very very nice and tasteful. The restuarant is absolutely terrific. But the room we had (112) in the main part of the hotel was pretty uncomfortable. The temperature in the room was not adjustable (according to the desk clerk), and it was constantly in the high 70s in the room. The room also looks out on the indoor pool, so there was the smell of chlorine constantly, and kids loudly playing in the pool until 10pm.
Glenn
Glenn (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Loved it
Loved the hotel beautifully decorated, service at front desk was great. Loved the outside gains and igloos
Stephen
Stephen (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Great places to stay with your dog family. Super central to everything.
Trish
Trish (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Horrible hotel Horrible stay. We ran out of there.
No HOT WATER in sink and Shower had an event and couldn't take shower before leaving. Freezing water to brush teeth and wash hands and face.
NO WIFI
NOISY heater with NO HEAT had to use extra blanket from the other bed to stay warm.
Told front Desk said a manager would reach out but NO ONE EVER DID.
Mirium
Mirium (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Hidden Charges Spoiled the Holiday Vibes
Fireplace didn't work and there were significant 'hidden charges' ($40 a day to park and $20 a day 'resort fee'). Beautiful Christmas decorations, room was spotlessly clean and bed was super comfy.
D
D (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Jessica
Jessica (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Ma. Tricia
Ma. Tricia (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月26日
Great food, clean, beautiful heritage building. Nice rooms. Having the bar close at 10 on weeknights was surprising and disappointing as many guests came back after the show at Fall View Casino for a drink only to find the bar closed. We took off two stars for that.
Stephen
Stephen (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月25日
Good stay in The Falls
Good stay in Niagara Falls. Friendly and helpful staff, close to the falls, cute hotel and beautifully decorated lobby and restaurant.
Eve-Lynn
Eve-Lynn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
- $35 for unsupervised outside lot parking ($10 across the street) is a chintzy cash grab
-$18 “services fee” for ? TV reception was the worse I’ve seen .
Andris
Andris (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月22日
Not worth tha extra costs. Extra $50 per night for dog. Extra $50 per night for adult after 1. No tv reception and need to ask to change rooms if you’d like a smart tv. Just wanted more than 5 channels so kids could watch something before bed. Pool dimly lit and very small. They will bring you a fridge if you ask for more fees. Cute place though. Didn’t eat there.
Jason
Jason (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月22日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Beautiful property, perfect location, the dining was delicious. The only thing is, our bathroom lights were all out, except for one bulb, so it was hard to see. The mirror’s light wasn’t working either. We told the staff but they didn’t seem to mind but will definitely go back! Loved it.