I arrived at 1 pm and the room was ready, but the manager wanted to charge an additional $50 for early checkin. I understood that checkin time is officially 3 pm and that the room may not be ready early, but if the room is ready, why not let the customer in? The lines will be shorter for everyone at 3. I have checked in early at hundreds of hotels and none has ever had such an unfriendly policy for customers.
Ken
Ken (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Taeseong
Taeseong (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 22 日
So so
층간소음 장난 아닌네요. 프론데스크 직원들 영혼없는 서비스 별로였어요. 시설과 조식 서비스는 괜찮았어요
min-kyoung
min-kyoung (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Sandra
Sandra (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Early check-in way too expensive
The room was very clean, we arrived 3 hours early so I asked if there was a possibility for early check-in and they charged me $50.00. I think that was a bit unreasonable. I would have pay 30.00 about 10.00 per hour without rebuttal, but 50.00 was ridiculous. I reluctant paid the fee only to get to the room and find there were small things that may have been overlooked due to the rushed check-in like there were no bags in the trash cans so we improvised, also the tissue box was 4 sheets shy of empty, and the bathroom had only 2 bath clothes when they knew that the room was for a family of 4 but I guess the way they saw it is if you request an early check in then you get what you get. So not a huge issue to them but it was to us because 50.00 is a bit on the pricey side to not be fully stocked with the necessary items. I'm an ex- hospitality worker and small details make all the difference most times. In hospitality everyone knows it the tissue is blue or orange renew the box.
Sylvonna
Sylvonna (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
Christina
Christina (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Breakfast was not as expected in a Marriott. They has sausage on Saturday and Sunday. No bottled water in room and if a guest is only staying for two nights the room should and is expected to be clean after the first night. There are standards as to why people choose certain hotels. I was very disappointed in this hotel.
Suzanne
Suzanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 23 日
Big rooms, dated though, in need of a refresh. Staff were great, and the free hot breakfast was nice.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Kyung
Kyung (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Carla
Carla (8 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Issa
Issa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
We’ve stayed here
fred
fred (10 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Ok
I feel like this Springhill could use some updating especially the bathroom. It does not live up to the Springhill standards. Bed was comfortable. However, the full size hair conditioner and shower gels were completely empty. If those were not filled during cleaning, makes me wonder what else was not cleaned.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Reiko
Reiko (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Worth the stay
Shirt stay one night. Very nice and clean accommodations.
vincent
vincent (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 9 日
No service for three nights, towels just piled up until they finally cleaned the room on day four
Joe
Joe (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
Location off highway.
Julia
Julia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Staff very friendly
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Front desk was very friendly.
Rooms are laid out a little funky but the bed was very comfortable.
Did have a bunch of little ants i kept killing by the windowsill. I told the front desk but they just said they were sorry.
Breakfast was good.
Would rate this a 2.5 out of 5.