Noise comes from neighboring rooms, through adjoining door, kids yelling and dog barking, noise easily leak through. Otherwise the stay was fine.
Yuze
2 晚行程
10/10
good
Jiang
3 晚行程
2/10
Chen
3 晚行程
8/10
真實旅客
7 晚商務旅程
4/10
Natmanee
3 晚行程
4/10
I paid for this stay on Hotels.com. The property charged me again for it when i checked out. I had to run it up the ladder to the assistant GM to find any help at all and then he never called me back. I ended up calling them again a few days later and then they charged me again!!! After all that they said they can see that ive been triple charged and said they woudl refund in a week or so. How does that even happen. They finally refunded after all the run around and did not even offer to comp the egregious $50 parking or anything. Kinda a brutal experience.
Rick
1 晚商務旅程
2/10
Shu-Min
4 晚行程
2/10
This hotel was terrible. The rooms are really old and not maintained. Outlets didn’t work. Pillow cases were torn. Air was really stagnant and Smokey. Front desk staff were nice. No room service. Never got clean towels. Needed more toilet paper and they gave us a used half roll. Roof top bar could have been nice but the outdoor chairs are truly terrible. I have never written a review before and I travel frequently. I had to write a review on this hotel. The area (U district) is very run down and getting worse but clearly not the Hilton’s responsibility and has no control of this. Sadly, Hilton is also clearly not putting resources into this hotel as I am guessing the continued economic decline of this area is putting this hotel in the red. That said, don’t stay here. Stay at the Stay Pineapple a few blocks away. Much better hotel.
Niels
3 晚家庭旅程
4/10
Tiny bathroom with no counter space for toiletries. No dresser drawers for clothes. No refrigerator or microwave. Too many useless pillows taking up space. The closet had two rods but only four hangers. We asked repeatedly for a bath mat to prevent slipping in the tub. Nada.
Ted
5 晚家庭旅程
6/10
Kevin
2 晚行程
10/10
Louis
2 晚行程
10/10
Laura
2 晚行程
6/10
The room was ok. The shower head would not stay up so showering was a challenge. The roof top area was a nice surprise. But we were double charged for eating in the cafe in the lobby and getting this situation resolved has been very difficult. The hotel was in a decent area with a lot around within walking distance but I don’t think we will stay here again because of the lack of customer service.
Sherry
2 晚家庭旅程
8/10
Not in a condition that it can be associated with the Hilton brand! Condition needs substantial improvement like the hot water for the morning bath was very tepid. Breakfast options in the attached restaurants become limited after 9 a.m. Makes sense only if one has any work at the University, else other options up and down the Light rail route might be a better option.
HIREN
1 晚行程
10/10
Paige
1 晚行程
10/10
Comfortable. Convenient location near fun food options.
susan
1 晚行程
6/10
The employees were friendly and helpful and the room looks tired and needs a little help. The roof top bar is nice but pricy and not much to do in the area. The train is convenient so that helps but all in all it was a good stay.
Stephanie
3 晚行程
6/10
Room door did not shut well. Came back TWICE to find door not clicked shut.
Shower had lukewarm water at best