I loved staying there but when we got there to check out they surprised us with that fact they need $100 cash incidental fee, we get it back of course but $100 cash is a lot and normally they take it off the card and it’s only $50 so I was a bit disappointed to hear that I got a deal to stay with you guys then come to find out after I paid that it’s $100 cash incidental fee
Jayln
Jayln (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Very quiet and comfortable sleep. Good breakfast.
Beverly
Beverly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Room is not temp controled
Fan did not work it was so hot
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Shandra
Shandra (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Nasty!
While walking in you’re greeted at a nice clean lobby. As soon as you go up to the other floors, they reek of cigarette smoke and mold. The room was dirty. The toilet had mold, there was a bucket of water under the sink overflowing, and unknown black/brown substances on the walls. We left immediately. Still waiting for our refund.
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Dad's Weekend
Great location for a downstate stay
Frank
Frank (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
On-line is great until you have a problem
Check-in seemed fine but at check out the morning clerk asked if I had paid cash. I said no I paid Hotels.com and she said the check-in was messed up but I was OK, there would be no further charges. While driving home I got a text from my card saying I had been charged an extra $82. I called the hotel when I got home and they said they could not help us and we should call hotels.com. Thank goodness I asked her for the number because it is IMPOSSIBLE to find a customer service number on hotels.com. They only have FAQ and other unhelpful info. They have no chat or other way to get help for a new problem not in the FAQ. I called the number I got from the hotel and 2 reps worked on the issue for 30 while I waited on hold. Finally they said credit would be issued from the hotel and it could take 3 days. Notice how charges go right through but credits don't? 30 hours later I am waiting for the credit to appear. I am not sure I will be using hotels.com because they hide the reps from you on their web site. If you have a problem you could be stuck with no human who cares at all.
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Connie
Connie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Abe
Abe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Amber
Amber (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Hannah
Hannah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Great place, only complaint is a very noisy fan in the bathroom.
Michael
Michael (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
I didn’t interact with the staff, but my room for the most part was decent. Altho, there was a dirty towel in the closet floor. The bathtub had hair in it. The facility is nice, but the road/parking lot has some potholes and really big one towards the back of the building. I will say these things were minor for me, but did feel the need to mention. I enjoyed my stay and will return in the near future.
Ashley
Ashley (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Very quiet, clean and comfortable. The sitting area with couch and desk makes it ideal for extended stays