我可否免費取消底特律奧本山索尼斯塔 ES 套房的預訂，並獲發全額退款？

可以。底特律奧本山索尼斯塔 ES 套房在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

底特律奧本山索尼斯塔 ES 套房是否設有泳池？

是的，此住宿設有季節性室外泳池。

底特律奧本山索尼斯塔 ES 套房是否允許寵物入住？

是的，寵物可入住，總共只限 2 隻。此住宿收取每間住宿每星期 USD75的費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

底特律奧本山索尼斯塔 ES 套房是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

底特律奧本山索尼斯塔 ES 套房的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。退房時間為 11:00。

底特律奧本山索尼斯塔 ES 套房店內與附近有什麼好玩？

你可享受附近冬季活動的樂趣，例如高山滑雪；於溫暖的月份，你則可在鄰近的高爾夫球場盡情揮桿。你可充分善用季節性室外泳池、24 小時健身中心及野餐區等其他設施/服務。

底特律奧本山索尼斯塔 ES 套房的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有咖啡機、多士爐及廚具。

底特律底特律奧本山索尼斯塔 ES 套房優惠

Q: 底特律奧本山索尼斯塔 ES 套房是否設有泳池？

是的，此住宿設有季節性室外泳池。

Q: 底特律奧本山索尼斯塔 ES 套房是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2019 年 6 月 29 日

huiliang (5 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 3 月 15 日

Good

讚

Shou-Shu (4 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2015 年 12 月 18 日

想要干净，请要给小费。

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 28 日

Samantha (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 25 日

A reasonably priced clean room.

Michael (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 25 日

This property definitely needs updating. Painter’s tape held the baseboards together in the hallways. Even our room number on the door was hand written on a piece of tape. The elevator was disgusting - looked it hadn’t been cleaned in a long time. Room showed wear but was clean. Ran out of coffee at Saturday breakfast. Won’t stay here again.

Cynthia M (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 18 日

Jimmy (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 17 日

Needs improvement

We were looking forward to this trip. We stay in this hotel every year for an event in Auburn Hills & this year may have been the last year we stay here. First let me begin with the girl that checked me in, was that personal phone call so important that you couldn’t call them back after you helped me? Never went over anything other than the extra $100, & nothing else. Good thing I’ve stayed there before. This I told the girl at check out…No shampoo, conditioner or shower gel in the containers on the wall. There were no small one in the room either. Good thing I bring my own. There was a lid from a cup visible from behind the dresser, no coffee pot in the room, & the dishwasher never stop running. She never wrote it down so I hope the next person that stays in 301 see this. Breakfast was over at 8:30 when it clearly states it’s over at 9:30 on weekdays. So we stopped down the road. My disappointment is with the lack of service, cleanliness & not being able to eat breakfast both mornings we stayed. We came down early & there was nothing or scraps to eat. Very disappointed.

Judy (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 10 日

Melissa (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 31 日

Clean and friendly staff!

The room was VERY clean. Nice comfy couch to watch TV in the sitting room area. The kitchen was also very clean. There is a hot breakfast buffet with eggs, meat, cereal, breads, yogurt and a pancake maker. The pancakes were tasty and hot! There is some updating to the hallway base going on but the hallway had no mess. The hotel could use some updating but overall I was very pleased. This is the second time I’ve stayed here (3 days at a time) and will stay here again next business trip.

Marilyn (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 29 日

Nice hotel. Rooms have been renovated and updated. Very nice. Good breakfast. Nice staff. Very helpful

rosalie (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 25 日

Weekend trip to Auburn Hills Michigan.

James (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 19 日

Try the Hampton!

We had a late check in after a concert and I made the mistake of doing a quick google review check prior to booking. Initially, the reviews looked to be great which was hard to find in that area. Upon check in, the receptionist gave us keys to a room that was either occupied or dirty. So we trudged back and she seemed annoyed that she had to give us another room. The elevator was filthy and premises did not look very clean at all. We got settled into our room and ready for bed. When I flushed the toliet it started overflowing and water was shooting out from the tank. It immediately started flooding the bathroom so we grabbed our belongings and ran downstairs to tell reception. I told her she may want to call for help ASAP, but she slowly took us to another room instead and that toliet was plugged as well. Yikes! At this point, my kids were tired, scared and I asked if we could simply get a refund and leave. She said no, it had already processed. So we finally got into a room with a working toliet near the previous room which had completely flooded by the time we walked back by it. The guest underneath us also had water coming thru the ceiling. The entire situation was so unprofessional and sketchy. I kept telling myself we only had to sleep there! I will say the manager was very friendly and apologetic the next morning, I do feel bad for her but I'm upset I was not allowed to be refunded. $140 for one night in this hole was absolutely crazy.

1 晚家庭旅程

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 17 日

Terrible Experience

They overbooked our room and all rooms were booked on that day. So we had to go find another hotel. Front desk staff told us that we should try nearby hotel but did not help us to call to check availability or anything. The told us that it will be canceled once we canceled the reservation on hotels.com but ended up charging us even we did not stay. We had to drive back to the hotel on the next day to get our money back. We were lucky we were still nearby There is no compensation from them and they just blamed the hotels.com for the overbooking. On side note, we ended up staying at one of the Marriott hotel and explained why we ended up to the hotel and they told us that if it happened there, Marriott provide a room or if all rooms booked, they pays for the another hotel as compensation. From now on we will only stay Marita hotel. We use hotel.com often and never have had this problem other than this hotel. This was terrible experience we never have had before and are disappointed in their customer service.

Noriko (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 17 日

Bryan (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 15 日

Lindsey (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 15 日

Cedric (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 12 日

Lakisha (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 11 日

Jesica (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 8 日

Great stay.

We loved our sweet little suite! Very charming! The price was perfect and the staff was so nice and friendly at this hotel. Breakfast and pool were added benefits.

michael (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 5 日

Check in and room accommodations were good overall. Some minor issues such as no towels in the room and there was no extra toilet paper in the room despite the roll in the room being low. There were also no extra blankets in the room nor could you reach the front desk via the preprogrammed button on the phone. My kids enjoyed the pool and there is also a basketball court in hotel grounds

John (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 4 日

Gross

Hotel is advertised as 2.5 star. Should be 2 or less. Room was dirty, halls were dirty, elevator disgusting! Looked and felt more like a cheap motel. There was hair in the bathroom on the tub and floor. The bathroom smelled of urine. I only stayed (slept in clothes on couch) because I booked 3rd party, and wouldn’t be refunded.

1 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 28 日

Carolyn (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 22 日

Not great

Property was in disrepair, lots of construction. Elevator was dirty. The staff was very friendly though. The room was ok, mostly clean but mold in bathroom and other random small details. Lots of mechanical noises all night. My windshield was cracked when we went to car next morning. Can’t say it happened there, just when we first noticed it.

Karen (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 20 日

Kwon (3 晚商務旅程)

Hotels.com 真實旅客評價

底特律奧本山索尼斯塔 ES 套房

Sonesta ES Suites Auburn Hills Detroit

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