Amazing views. Lovely room. Service was impeccable. We got engaged on the island on Oct 17, 2024. It will forever hold a special place in our hearts. See you all next fall.
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Kid & pup paradise but not so much for tranquility
The room was nothing spectacular but the ocean view and access to the beach was great. Of course that's why it cost what it did. Nothing else was anything other than ok or less. Dog pee on the elevator and hall carpet that was left, kids running and screaming at 10pm while I'm guessing the parents were at the bar. Basically there was a lot of unchecked, unruly young boys who should have been checked by hotel employees in my option. The Starbucks in the lobby was a joke. It took an hour to get a burrito that was missing 1/2 the listed ingredients and by what was left on other tables apparently it wasn't the only food failure. In general the help was less than friendly or didn't speak english. Not worth the price is the bottom line.
Diane
Diane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Lola
Lola (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Amelia
Amelia (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
Hotels.com will not refund
, We checked in got keys to our room and after a very long walk down two separate hallways all I wanted to do is sit on the balcony and stare at the ocean, staring since that’s what we paid for.
Nope we opened blinds of a very hot room, air was off, we had a few of a parking lot.
My husband and I immediately walked the long walk to elevator and back to lobby and was told they did not have available and had no others options but we would only be charged for the room we had. This would have been nice to have known ahead of time we could have booked another hotel but we just agreed with the new price and stayed. The hotel gave receipt after leaving and hotels.com was charged the corrected price.. unfortunately we still have not received a refund.
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
Elaine
Elaine (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月18日
Bernard
Bernard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
I liked that there was bike rentals and a shuttle to take you places for free. I enjoyed the island itself and the hotel was very cute and put together. Staff was very friendly.
Shannon
Shannon (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
The Marriott front desk staff were absolutely wonderful. However - Patio seat cushions were ripped open. There was a chunk of scrap metal with screws through it on the patio floor. There was 1 tiny trash can for a junior suite that can sleep 6. Only 2 towels hidden in a closet not in the bathroom with no hooks to hang to dry. Starbucks staff were Marriott employees, and need to learn how to make coffee to order (an iced caramel breve latte is not an extreme order, and it was wrong twice so I just took it and drank it because) the customer service was terrible.
Kari
Kari (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
Rozina
Rozina (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Steve
Steve (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024年7月30日
The hotel staff and service was unfortunately very poor. The cleanliness of the lobby was very unsatisfactory, especially dining because of the amount of flies that would be inside the lobby. The hotel employees unfortunately did not communicate well enough the hotel itself was two hotels in one and there were two separate breakfast areas, which did not make much sense. The employees of the Residence Inn were unbelievably rude and unprofessional in addressing guests. Would not recommend staying at this hotel.
Michael
Michael (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月30日
First we get there and the air in the room wasn’t working. We payed for an ocean room view and we were put in a room that viewed the courtyard and a palm tree. Called down to the front desk and know one ever answered and then had to walk down to the front desk and changed rooms. Go up to the new room and the hallways were super hot and the ice machine wasn’t working. Then went down to the pool and there were no towels and was told they were on the way. Towels never showed and ended up walking through the hotel wet. Went to order dinner later that night and knowone would answer the phone and when they finally answered the stated they weren’t taking any more orders because they were busy and wanted to leave 30 minutes after they closed. This was 830 and they close at 9pm. Staff then advised me to just get something out of the the snack area in the lobby. Went to bed and the mattresses were like sleeping on the floor with wore out pillows. When I talked to the front desk about the ice machine not working I was advised to go to the other side of the hotel to get my own ice. The halls smelled due to the hotel having carpet with tons of pets running around. There were stains every where and you could see grease stains on our head board in our room. Finally had our fill and left the property Saturday at 6pm. Not a good customer experience at all. The staff was not very friendly and most were slippery dressed.
Bryan
Bryan (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
We loved our stay. The lawn games for the kids was a lot of fun. The pool was nice and beating able to walk from the pool to the beach was very nice. I just didn’t like the smell of the water in the showers.
Gina
Gina (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月21日
Jose
Jose (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Great hotel
Amazing hotel with great amenities. Perfect location, right on the beach and an amazing pool. Highly reccomended