The front desk staff was very friendly, but the room smelled like smoke and food (likely from the prior guests). The floor appeared dirty but the beds seemed clean. The hotel was ok for one night but I wouldn't stay here longer than that.
真實旅客
1 晚行程
10/10
Natalie
1 晚行程
2/10
We were at a museum in downtown Cleveland when the hotel called us to tell us their hotel was full even though I prepaid for a room that evening! They offered no assistance in finding me other accommodations.
Troy
1 晚行程
2/10
The hotel called me at 8 pm on the day of check in to say that they could not honor my reservation likening the issue to an airline overselling seats. As a result I had to find another hotel and then the hotel billed me for the stay.
Paul
3 晚家庭旅程
4/10
Michael
1 晚友伴旅程
8/10
Ashley
3 晚行程
2/10
Horrible service. Keys stopped working every day. Pictures used for this hotel was from a different hotel not this one.
Kareem
3 晚商務旅程
2/10
Nadia
2 晚行程
8/10
Ramon
1 晚友伴旅程
6/10
Derik
1 晚行程
4/10
The hotel was dirty from the front desk to the rooms. My room was dirty and had a bad smell too.
Diane
1 晚商務旅程
8/10
Ashley
1 晚行程
10/10
Ava
5 晚行程
2/10
Found bedbugs
Aaron
2 晚商務旅程
2/10
Rude staff extremely dirty
Izabella
1 晚行程
10/10
Clean and Large room.
Thomas
1 晚浪漫旅程
6/10
The Flooring was under renovation and the entrance looked in pretty rough shape. The only other problem we had was the button for getting the elevator on the third floor did not work so we had to walk down the stairs to get out.