First night, one of us had to step in the shower and found out no hot water. 50 degree weather, cold water shower is not a good idea. We went down to the front desk, the response we got was that they knew and emergency maintenance was called. It took them almost a whole day to fix the hot water. It was not a pleasant experience.
Mei wen
Mei wen (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 21 日
Beth
Beth (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 19 日
Abrupt no hot water in the morning and breakfast service.
julia
julia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Several light bulbs burned out in room, scale battery didn’t work, shower wall had some sort of brown matter on it (gross) and disappointed that there were no usb charging ports in room for tech devices.
Carol
Carol (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Mary Dave
Mary Dave (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
Room was terribly warm
The room was incrediby warm. There was not a way to completely turn off the heat, nor could you turn on the air conditioning. The suggestion was to open my window. They were nice enough to send up a box fan. When I checked out, and I complained, I was told that is just how it goes with their HVAC system.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 9 日
Nice large suite, pricey parking
Our suite was large and comfortable, it did stay a little too warm in the room and the thermostat wouldn’t adjust below a certain point. Parking is expensive.
Amanda
Amanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Manabu
Manabu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Little details
Little details, the coffee table & the end table by the sofa are pretty nicked up,,
Edna
Edna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Jaela
Jaela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Yeemay
Yeemay (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Great stay!
Tabitha was excellent! She even recommended great place to eat which we also great choices! Thank you Tabitha!
Room was clean and hotel overall was quiet. I loved the fact that I was given a choice to have a room next to the elevator or far away.
Monisha
Monisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Steven
Steven (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Jodi
Jodi (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
The hotel was conveniently located and met our needs. It offered a dining room available throughout the day. The food was decent, and the room service was excellent.
Blerta
Blerta (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Safe and very friendly stuff.
yohane
yohane (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Nice location for visit Cleveland Clinic. Clean, friendly, nice options for breakfast, lunch , dinner
Inna
Inna (1 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 2 月 15 日
The clerk who checked me in tried to charge me again after I had prepaid on Expedia because he couldn't find my reservation and I think they actually charged me more than what was the Expedia price. It was late and I was exhausted from a long day in the Cleveland clinic emergency room. He didn't ask for my confirmation number. and redid my bill and while I can't be sure he charged me more. He also asked for my credit card "for incidentals" but he should have already had my card number because I prepaid for the room. When I went to check out, the clerk at the desk now didn't even bother to look up from the computer to acknowledge me Even when I asked a question about the shuttle to the hospital , he didn't even look up.