Trip started with room we had booked not being available for 2 days, so they put us in a room directly next to the event stage which had blasting music until 10pm. We didn’t have any beds/cribs until 9pm the first night. They didn’t seem to care or provide any service which would make you feel welcomed or heard.
Overall the food is bland or bad, but the coffee shop and muffins, and a la carte restaurants are good. The Japanese is the best. Service at the buffet restaurants is pretty bad - don’t expect to get water during your meal (or you’ll get it right before you finish) - the staff just seems miserable and sad. Omelet station was most promising for breakfast, pasta station for dinner given they were both made to order.
Kids pool is nice and privileged beach area has nice space and beds. Kids club isn’t welcoming to English speaking families. We had a nice family trip but overall disappointed in the hotel and most of all the service.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 27 日
Marie Chris
Marie Chris (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Stuff and everything was OK. The room was perfect. Only thing I will do is update the food option. Every day was the same thing.
NAIM
NAIM (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Jonathan
Jonathan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Leo
Leo (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 23 日
Be aware of using any of the appliances in the rooms. Check them first, I was electrocuted by the iron and they literally did nothing but offer a new iron. I insisted to have a report written and wanted my arm checked out where it was burned from the shock, they then said the medical visit was on them, as it shouud be!!! And the hairdryer in our room didnt work and was melted inside, I told them, when we werent in the room they ripped the other dryer off the wall and a different was on the counter
When I tried using that dryer it had some loose metal in it, when I turned it on it make a terrible clanking noise then just stopped working and got super hot so I unplugged it and didn't even bother to ask for another.
Jennifer
Jennifer (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Upgrading to privileged is worth it! Beautiful beach, good drinks and good food. It would be nice if they didn’t allow sales people on the beach though, it gets annoying being harassed to buy stuff. We did end up booking our party snorkeling cruise through them and I think it would have been worth the extra cost to book through the hotel.
Otherwise, the staff was nice and friendly. Grounds are nice. I would definitely go back!
Tammy
Tammy (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
👍
Carlos
Carlos (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Ana!!!
John!!!
Angel!!!
Royal Bavaro Reception and reservations
INCREDIBLE SERVICE
Kandace
Kandace (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Michael
Michael (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
George Shokry
George Shokry (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
The staff was very friendly and you had everything you needed on the property.
Alma
Alma (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
All is good. I like it.
But needs same renovation .
VASILIY
VASILIY (10 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 20 日
I stayed at the Catalonia in 2019 and I had an amazing time and experience. I enjoyed the resort so much that I came back this year for my birthday. When I arrived, there was a warm welcome by the staff. I booked the premium junior suite. I booked this suite because the pictures on the site were nice and for my birthday, I figured I would spend more for a premium room.
There were several issues with my room. The toilet had low water pressure, and wouldn’t fill when flushed. Also the handle didn’t retract to the normal position. I called maintenance to fix it, they came but the issue remained the same. In addition to that, there were ants around the sink. Furthermore, the covers were so thin. I understand the climate is warm but at least give another blanket for comfort.
The overall appearance of the room was dated and I don’t feel like it looked like the pictures. The high point of my stay was the friendliness of the staff and the buffet/restaurants. Maybe my standards are higher now but I don’t feel like this visit compared to my last visit. I don’t think I will be back but I think the staff should be commended for how hard they work.
Johnathan
Johnathan (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 19 日
Tv image was terrible
Antonio
Antonio (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Shifa
Shifa (10 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 18 日
Rhakiya
Rhakiya (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 18 日
sandra
sandra (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Todo
Jesus Maria Barnett
Jesus Maria Barnett (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
AMAZING
Patsy Massie
Patsy Massie (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Very nice and friendly people.
Isabel
Isabel (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 17 日
Rooms were fine no leaks in privileged, but fridge didnt work, offered to fix last day we were there. Basically have to ask for bottles of water which is no good when fridge doesnt work. Didnt really clean the room besides make the bed. Other than that resort was great beach was clean food was good.