Novotel Andorra

4.0 star property
Family-friendly hotel with spa, near Pyrenees Andorra Shopping Centre

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Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath
Equipment storage
Sauna, hot tub, Turkish bath
Miscellaneous
Breakfast served
Surrounded by the Pyrenees and close to Placa del Poble, Novotel Andorra offers a haven for families. Enjoy a warm breakfast at La Brasserie, then unwind with some shopping therapy or explore the Perfume Museum. Relax in the indoor pool or treat yourself to some rest at Spa.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Ski facilities
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Health club
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping
$101 nightly
The total price is $110
Oct 8 - Oct 9
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 3 min walk - 0.3 km
  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.3 km
  • Placa del Poble - 6 min walk - 0.6 km
  • Casa de la Vall - 8 min walk - 0.7 km
  • Caldea Spa - 13 min walk - 1.1 km

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬3 min walk
  • ‪Mamá María - ‬5 min walk

About this property

Novotel Andorra

Novotel Andorra puts you in a great location, within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Guests can indulge in spa services at the spa, and La Brasserie serves breakfast. An indoor pool, a bar/lounge, and a health club are other features.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 26 per night)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Free use of nearby fitness center
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4327 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie - This café serves breakfast only.
EL GRILL - This restaurant serves breakfast, lunch, and dinner.
EL JARDI - This restaurant serves breakfast and dinner.
Bar-Cafeteria - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Parking

  • Covered self parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to a spa and additional amenities at a nearby hotel.

Also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra offer free cancellation for a full refund?

Yes, Novotel Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 1:30 PM.

Are pets allowed at Novotel Andorra?

Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Novotel Andorra?

Yes. Self parking costs EUR 26 per night.

What are the check-in and check-out times at Novotel Andorra?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Novotel Andorra and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Andorra also has a sauna and a Turkish bath, as well as an arcade.

Are there restaurants at or near Novotel Andorra?

Yes, there's an onsite restaurant, La Brasserie.

Does Novotel Andorra have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Novotel Andorra like?

Novotel Andorra is in the heart of Andorra la Vella, a short 5-minute walk from Pyrenees Andorra Shopping Centre and 15 minutes' walk from Caldea Spa.

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Novotel Andorra Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Food
Spa
Bathroom
Coffee
Location
Parking
Towns

What guests liked

  • Breakfast was a highlight with many guests praising its quality and variety. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
John, 2-night trip

8/10 Very good

Super Lage, Stadtzentrum, Menem Einkaufsmeile. Super Frühstück, und Buffet zum Mittagsessen oder Abendessen richtig gut.
Miguel, 2-night trip

10/10 Exceptional

Atendimento excelente altíssima qualidade em tudo. O diferencial de termos um SPA foi top. Café da manhã espetacular!
Robson, 1-night trip

10/10 Exceptional

Muy buena ubicación

El hotel está muy bien ubicado, el personal es amable y el desayuno está bueno y hay mucha variedad. Las habitaciones son algo antiguas pero son amplias.
Irati, 2-night trip

8/10 Very good

Hotel relativement bien situé dans la ville ; buffet de petit déjeuner complet ; parking de l'hotel complet à notre arrivée, sous la pluie, ce qui a compliqué quelque peu notre organisation, mais heureusement un parking public (payant) est disponible à quelques mètres
Murielle, 1-night trip

10/10 Exceptional

Hotel con todas las comodidades para una estancia en Andorra.
Begoña, 1-night trip

10/10 Exceptional

Muito bom

Bom hotel, bom atendimento, almoço no hotel é maravilhoso e as piscinas sobretudo foram o ponto alto, tanto que queremos voltar, as crianças amaram.
Herica, 2-night trip

8/10 Very good

En lineas generales bien
Juan José, 1-night trip

10/10 Exceptional

Perfeito, a piscina aquecida é um grande diferencial.
Herica, 4-night trip

10/10 Exceptional

The location of the hotel was very convenient and accessible to transportation and dining options.
Bernadette, 2-night trip

8/10 Very good

Buen hotel
Josué Fernando, 2-night trip

10/10 Exceptional

Ótimo custo benefício

Excelente área para crianças, com parquinho e jogos. Excelente área de piscina e spa. Boa localização. Ótimo café da manhã, com muita variedade.
Vanessa, 3-night trip

10/10 Exceptional

Très bonne hôtel personnel a l'écoute et très agréable
Rachid, 3-night trip

10/10 Exceptional

Séjour sans souci

Séjour sans souci, hôtel bien placé, parking pratique bien qu’un peu cher, bon accueil, chambre sans problème et salle du petit déjeuner impeccable.
Laurent, 2-night trip

10/10 Exceptional

Très bien

Très bien, simple et efficace. Il y a un parking payant en sous terrain mais il y a aussi un parking derrière, sûrement moins cher. Le petit-déjeuner est complet et varié. Un seul souci, peut-être mettre des barres dans la baignoire car pour y accéder, il y a l’épaisseur de la baignoire ainsi qu’un muret, avec la hauteur, Ca a été dangereux pour moi car j’ai glissé. Ca m’a valu un sacré bleu à la cuisse.
Emilie, 1-night trip

8/10 Very good

Buen hotel

El Novotel Andorra ofrece una experiencia muy positiva en general. Su ubicación en pleno centro de Andorra la Vella es inmejorable, ideal para quienes quieran aprovechar el entorno comercial, cultural y turístico de la ciudad . El hotel destaca por su limpieza, instalaciones cómodas y desayuno variado y de calidad . El personal también recibe buenas valoraciones por su amabilidad y profesionalidad . Sin embargo, quise pedir una habitación silenciosa por mi sensibilidad al ruido, y me asignaron una en el primer piso con ventana justo hacia la calle más transitada, lo que me demostró que no se tuvo en cuenta esta petición personal. Este detalle resta algo de confort a una estancia que, de otro modo, fue muy buena.
Luis, 4-night trip

10/10 Exceptional

Hôtel très agréable et personnel aussi à refaire
Rachid, 2-night trip

10/10 Exceptional

Très bon hôtel, emplacement idéal. La déco date un peu en revanche…
Elodie, 3-night trip

10/10 Exceptional

Nice view , staff friendly
ADRIANA, 1-night trip

8/10 Very good

Très bien situé

Personnel très aimable, très professionnel ! Hôtel très bien situé
Pascal, 1-night trip

8/10 Very good

This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Jonathan, 1-night trip

10/10 Exceptional

Férias agradáveis.

Estadia agradável com excelente localização. Os colaboradores simpáticos. Bom pequeno almoço.
Eduardo, 2-night trip

8/10 Very good

Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
hsuan, 2-night trip

10/10 Exceptional

Muy bien me gusto la experiencia
Alejandro, 2-night trip

6/10 Good

Nous sommes un peu déçu parce que pendant notre séjour le spa , piscine et salle de sport était en maintenance
Fadila, 1-night trip