Düsseldorf (QDU-Düsseldorf Central Train Station) - 28 min walk
Nordstrasse U-Bahn - 2 min walk
Nordstraße Tram Stop - 2 min walk
Sternstraße Tram Stop - 2 min walk
Restaurants
Himmel & Ähd - 5 min walk
Da Nando - 7 min walk
Hitchcoq - 4 min walk
Café Florian - 5 min walk
The Bull Steak Expert GmbH - 6 min walk
About this property
Numa | Artol Rooms & Apartments
Numa | Artol Rooms & Apartments puts you just a 5-minute drive from Konigsallee and Düsseldorf Christmas Market. Smart TVs, premium bedding, and free WiFi are offered in all apartments. Public transportation is only a short walk: Nordstrasse U-Bahn and Nordstraße Tram Stop are just steps away.
Languages
English, French, German, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Family friendly
Children stay free (see details)
Free crib/infant bed
Food and drink
Electric kettle
Coffee/tea maker
Dining
To-go breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 19 for adults and EUR 19 for children
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Shower
Towels provided
Soap
Toilet paper
Eco-friendly toiletries
Hair dryer
Free toiletries
Shampoo
Entertainment
43-inch Smart TV with digital service
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Soundproofing
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Virtual front desk
Free bottled water
Location highlights
Near the boardwalk/promenade
Near the airport
Near a metro station
In the city center
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
66 rooms
6 floors
1 building
Built in 1951
Individually decorated
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
Policies
This property uses eco-friendly cleaning products.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Frequently asked questions
Does Numa | Artol Rooms & Apartments offer free cancellation for a full refund?
Yes, Numa | Artol Rooms & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Numa | Artol Rooms & Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Numa | Artol Rooms & Apartments?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Numa | Artol Rooms & Apartments like?
Numa | Artol Rooms & Apartments is in Stadtbezirke 01, a short 2-minute walk from Nordstrasse U-Bahn and 12 minutes' walk from Konigsallee.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
May 30, 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 19, 2024
Verified traveler
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2023
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 23, 2023
F.L Rodrigues
F.L Rodrigues, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 15, 2023
JOHN
Verified Expedia guest review
10/10 Exceptional
Jan 15, 2023
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.
Wesley
Verified Expedia guest review
8/10 Very Good
Oct 22, 2022
Tirso
Tirso, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 3, 2022
V.K.
V.K., 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2022
Azi
Azi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2022
Claudia
Claudia, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
May 18, 2022
Horrible EXperience
My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either .
If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Marilyn
Marilyn, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Jan 28, 2022
Wrong selection
No turndown service, beds were uncomfortable, the location was not optimal. Check-in service is a bit of a hassle.
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2020
A bit dated hotel, close to city centre
Ewelina
Ewelina, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 22, 2020
Worst hotel in very long time
This supposedly 3 star hotel is probably one of the worst I have stayed in given the price and location. Price was over double of what it should of been. I was downgrade due to renovations but the hotel had ample opportunity to message me well ahead with this information. Room hasn’t been touched since the 80s. Lost room with not a lot of headroom and a pole in the middle of room next to the bed. TV didn’t work. Wireless average or below. I was offered a free breakfast (12 euro) so hardly anywhere near the compensation that should have been given. Steer clear of this charlatan.
Troy
Troy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2019
Lovely hotel.only10 mins walk from centre and literally across the road from the tram stop and underground. Very helpful staff on reception. Lovely breakfast and waitress staff. Cleaners do bare minimum in room. We keep our room tidy anyway but Could of done with a dust each day. Would benefit with tea and coffee in room and some plain water as only sparkling available. Beds are soooo comfy 😍😍
Verified traveler
3-night romance trip
Verified Expedia guest review
6/10 Good
Dec 23, 2019
Catherine
Catherine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2019
Peter
Peter, 3-night trip
Verified Hotels.com guest review
6/10 Good
Dec 5, 2019
Verified traveler
4-night trip
Verified Expedia guest review
4/10 Fair
Dec 2, 2019
Great location next to metro station and near a tram stop. Bar area was OK and staff were good. Room was big but dated with dirty carpet. Bathroom.... The shower cubicle was covered in thick black mould and grime.... I have stayed all over the world and never seen a shower cubicle in such a state.... It was that bad that my daughter refused to use it.
Verified traveler
1-night family trip
Verified Expedia guest review
4/10 Fair
Oct 23, 2019
Stayed there for 8 nights. Every morning i complained about the fact the water at shower was cold. No fix, and they were not even apologetic.
Bad pillows.
Good location, particularly if you are going to Messe.
Verified traveler
8-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2019
The front desk man, Vlad, was the best front desk hotel staff I’ve ever met. Very friendly and informative.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2019
just a short walk from the station 20mins and the same to the altstrat
only had a room option because we prefer to have breakfast at different places.2nd visit to the city this was a closer walk into the city than last year. would recomend
Verified traveler
4-night trip with friends
Verified Expedia guest review
4/10 Fair
Sep 12, 2019
Close to Train and shops. 10 Euros for cold breakfast
Rooms were small and out dated no tea or coffee facilities
Verified traveler
3-night romance trip
Verified Expedia guest review
6/10 Good
Sep 10, 2019
Location was close to public transport, supermarket and cafe. Bedcovers a little dated. Bathroom nice and new. Would have been great to have had a mini fridge in the room.
Verified traveler
3-night family trip
Verified Expedia guest review
4/10 Fair
Sep 8, 2019
We were put in an attic room. The lift didn’t even go to that floor. The room was stifling and had no air conditioning. The room was grubby and room service didn’t do anything other than change the towels