I have emailed the hotel months in advance, requesting a particular floor in the hotel, we had stayed there 6 times already and were happiest on floor 4, city view. When we arrived this request had been ignored and we were allocated a floor which we did not want. I am unhappy at having to complain but did so as this hotel is not exactly cheap. We were eventually given the room we preferred, I just did not feel good about having to complain in the first place.
Gloria
Gloria (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Ralph
Ralph (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 16 日
Never staying here again
Completely overbooked the hotel and gave me a different room than the one I had booked. Check in took 45 minutes due to lines of people complaining about their rooms. No turndown on my second night therefore I had no clean towels and bed not made. Would never stay here again
Noornaz
Noornaz (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Hotel ideal
Un hotel parfait pour votre séjour à monaco bien placé, personnel au petit soin et attentionné. Des restaurants de grande renommée.
lior
lior (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Stig
Stig (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Alexandra
Alexandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Greg
Greg (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Dan
Dan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 5 日
Dont stay here
Overpriced and run down.
Wenwere changed from our hairpin view to a sea view which they called an upgrade but we didnt ask for. So we didnt get to see the hairpin from our room. The bed was comfy but the pillows.. wow they were the worst pillows i have ever seen.