Does Hotel Equatorial Penang offer free cancellation for a full refund?

Yes, Hotel Equatorial Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Equatorial Penang?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Hotel Equatorial Penang?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Equatorial Penang?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Equatorial Penang?

Yes, a free airport shuttle is available from 5 AM to 6 PM at scheduled times.

What are the check-in and check-out times at Hotel Equatorial Penang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Equatorial Penang and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Equatorial Penang also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Hotel Equatorial Penang?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Hotel Equatorial Penang, George Town: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 10, 2021

Environment is very beautiful and room is very clean

weng joo, 2-night trip

8/10 Very good

Jan 3, 2021

It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.

2-night trip

10/10 Exceptional

Jan 1, 2021

2-night trip

10/10 Exceptional

Dec 31, 2020

Superb service from the staffs Well maintained Limited Breakfast choice

Sab, 2-night trip

6/10 Good

Dec 28, 2020

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.

Sukhdev Singh, 3-night trip

10/10 Exceptional

Oct 30, 2020

Tan Nee, 1-night trip

10/10 Exceptional

Sep 6, 2020

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !

1-night trip

10/10 Exceptional

Aug 1, 2020

Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .

LogineeK, 2-night trip

10/10 Exceptional

Jul 23, 2020

Muhammad, 1-night trip

10/10 Exceptional

Feb 29, 2020

Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.

7-night trip

10/10 Exceptional

Feb 28, 2020

Kan Tik, 1-night trip

4/10 Fair

Feb 28, 2020

마운틴뷰라 별로였고 객실에 카펫이 깔려있어 먼지 알러지가 있는 저는 재채기때문에 고생했음.

Sangmin, 1-night trip

10/10 Exceptional

Feb 23, 2020

I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.

Brittany, 1-night trip

6/10 Good

Jan 16, 2020

Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair

1-night trip

4/10 Fair

Dec 31, 2019

SUNG CHUL, 3-night trip

10/10 Exceptional

Dec 30, 2019

Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)

1-night trip

10/10 Exceptional

Dec 29, 2019

Jamuna, 1-night trip

8/10 Very good

Dec 24, 2019

iori, 4-night trip

8/10 Very good

Dec 22, 2019

ホテルで仕事する方向き

ホテルで仕事をする方向き

1-night trip

10/10 Exceptional

Dec 16, 2019

great property, clean, friendly and helpful staff.

1-night trip

8/10 Very good

Dec 10, 2019

1-night trip

10/10 Exceptional

Dec 8, 2019

Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..

2-night trip

6/10 Good

Dec 6, 2019

골프장이 보이는 뷰라 좋았습니다

2-night trip

8/10 Very good

Dec 5, 2019

Hi kwan, 1-night trip

8/10 Very good

Dec 3, 2019

The hotel was great , but I really hate doing theses written reviews keep it expedia.

Tom, 2-night trip

Hotel Equatorial Penang

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Deluxe Room, 1 King Bed, Pool View

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Premier Room, 1 King Bed

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Premier Suite

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Executive Suite, 1 King Bed, Pool View (Club Premier King)

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Club Room

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Deluxe Room, 2 Twin Beds, Pool View

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Deluxe Room, 2 Twin Beds, Pool View

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Suite (Senator, Main Wing)

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