1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900
What's nearby
Penang International Sports Arena - 3 min drive - 2.2 km
RECSAM and Institute Pendidikan Guru - 4 min drive - 3.3 km
University of Science-Malaysia - 4 min drive - 3.3 km
Queensbay Mall - 6 min drive - 5.0 km
TESCO - 8 min drive - 8.0 km
Getting around
Penang (PEN-Penang Intl.) - 16 min drive
Penang Sentral - 28 min drive
Tasek Gelugor Station - 35 min drive
Free airport shuttle
Free local area shuttle
Free shopping centre shuttle
Restaurants
Pecel Lele Ibu - 15 min walk
New Cathay Cafe - 4 min drive
Pokok Ceri - 19 min walk
The Roost - 7 min walk
Double Good Restaurant - 3 min drive
About this property
Hotel Equatorial Penang
When you stay at Hotel Equatorial Penang, you'll be within a 15-minute drive of Queensbay Mall and Penang Hill. You can indulge in hot stone massages, facials or aromatherapy, and nada lama, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle and a poolside bar.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
413 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Free airport shuttle from 5 AM to 6 PM*
Off-site
Free area shuttle
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
5 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Free local shuttle
Babysitting services
Children's menu
What to do
Golf privileges
Tennis
Fitness classes
Racquetball/squash
Pool table
Working away
19 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Golf cart on-site
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1989
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
Adjacent to a golf course
Golf driving range on-site
An outdoor pool
Spa services
Hot tub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Lever door handles
Phone accessibility kit
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Nada lama – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The View – Overlooking the ocean and golf course, this fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.
Kampachi – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Golden Phoenix – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Nadaba – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 200 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 55 for adults and MYR 34 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 150.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Equatorial Penang
Hotel Equatorial
Equatorial Penang
Equatorial Penang Bayan Lepas
Equatorial Penang Hotel
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town
Frequently asked questions
Does Hotel Equatorial Penang offer free cancellation for a full refund?
Yes, Hotel Equatorial Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Equatorial Penang?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hotel Equatorial Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Equatorial Penang?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hotel Equatorial Penang?
Yes, a free airport shuttle is available from 5 AM to 6 PM at scheduled times.
What are the check-in and check-out times at Hotel Equatorial Penang?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Equatorial Penang and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Equatorial Penang also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Equatorial Penang?
Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Hotel Equatorial Penang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
10 January 2021
Environment is very beautiful and room is very clean
weng joo
weng joo, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 January 2021
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 January 2021
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2020
Superb service from the staffs
Well maintained
Limited Breakfast choice
Sab
Sab, 2-night romance trip
Verified Expedia guest review
6/10 Good
28 December 2020
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Sukhdev Singh
Sukhdev Singh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2020
Tan Nee
Tan Nee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2020
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat !
The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2020
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
LogineeK
LogineeK, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 July 2020
Muhammad
Muhammad, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 February 2020
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
28 February 2020
Kan Tik
Kan Tik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 February 2020
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Brittany
Brittany, 1-night business trip
Verified Expedia guest review
6/10 Good
16 January 2020
Food is good. However, hotel needs some upgrading works.
1) room smells musty. Probably because carpet is old
2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift
3) room door knob needs repair
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 December 2019
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Verified traveller
1-night family trip
Verified Wotif guest review
10/10 Exceptional
29 December 2019
Jamuna
Jamuna, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2019
great property, clean, friendly and helpful staff.
Verified traveller
1-night business trip
Verified Expedia guest review
8/10 Very good
10 December 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
8 December 2019
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
3 December 2019
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Tom
Tom, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
29 November 2019
Joshua
Joshua, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 November 2019
Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe.
Nick
Nick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 November 2019
Best hotel near Penang international airport
FC
FC, 1-night business trip
Verified Expedia guest review
8/10 Very good
4 November 2019
very comfortable
LY
LY, 1-night business trip
Verified Expedia guest review
8/10 Very good
31 October 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2019
The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there.
The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily.