It wasnt the hotel it was this booking agency itself yall booked the wrong dates the wrong room and the cancelled the booking as a no call no show before we even arrived.
Jeremy
Jeremy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Had a family member who had major surgery next door, location was perfect, friendly staff, easy check-in, clean, quiet and comfortable room. Did not have time for breakfast but all other amenities were excellent. Highly recommend.
Melissa
Melissa (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 16 日
Never gave the deposit back even after they said they did.
Jeff
Jeff (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Some of the towels seemed to be unwashed. No coffee cups in room, although there was coffee. Staff very friendly and helpful. Great location near hospitals. Above average breakfast. Good price.
Larry
Larry (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 4 日
Below Average
Beds are old and not comfortable. Sheets and pillow cases very rough. Towels had stains on them.
Delecia
Delecia (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 24 日
Room 400
The FRIENDLIEST STAFF! Latonya was the only reason I gave it any stars. We booked a total of 3 rooms among the family. Room 400 was absolutely the worst. First observation was the door opened outward. There was probably 30 can lights in the ceiling and no way to turn them on. Moldy bathroom and bad smelling. Visually run down. Terrible sound came from the bathroom lights when on. Bed was not comfortable and did not appear to be a nice clean look. Did not sleep well due to lack of a comfortable feel. Stayed because my dad was having open heart surgery and we all needed to be close. Please give room 400 some attention. I thought maybe it was an old hospital room or nurses station in the past.