Last month, I booked two rooms of the Ibis Hotel located at Princess Street, Manchester. When I arrived at night on 13 July 2019, the receptionist told me that there’s no room for my family due to their technical problems of online booking. He told us there’s no alternative but move us to another hotel at Portland Street. Since it was about 11:30 pm, we had no choice at all. We had to carry our baggages back to car and drove there. All along, there was no assistance from the hotel. The attitude of the staff made me feel that it was my fault. I was sorry to my family and such experiences had really ruined my holiday mood. I would like to lodge a serious complaint here.
A nice budget hotel for business trip. Walking distance to the city hall and shopping mall.
Li
Li (6 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年10月29日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年3月3日
Demetri
Demetri (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
Ok as a budget place to sleep
Check in was easy and quick. The guy who greeted us was friendly and polite Room on entering smelt nice and clean. However there were hairs in the sink, ring marks on the side, slats missing and in the wrong position so the bed dipped and the coffee cups were dirty. Shower took ages to warm up and overflowed into the rest of the bathroom. For the price you pay for a room you’d be better going elsewhere. Definitely not worth £140. Our room overlooked 2 bars which we wasn’t told about and the noise was a little annoying Breakfast was awful. Cheap bread to use in a 4 slice toaster and the boiled eggs were all well done and green inside. Bacon was streaky, fruit selection poor and the hash browns were tasteless. We are not fussy eaters but that really was the worst we’ve had in a hotel.
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
Good location. Easy to get to city centre and university. Room was in excellent condition, also very comfortable and spacious. Good breakfast that had a choice of cooked food, cereal and pastry.