The first room assigned to me is of no air condtioning, which is excessively hot in day time. Upon request, the hotel change one with air conditioning, but at a lower floor with internal view on the reception hall. The room decoration is of simple type and acceptable. But a number of room facilities like door lock, light bulbs need repair.
SHUI WAH
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Aimee
Aimee (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 10 日
no hand towels... not even one to dry hands after using the loo... they only provide bath towels at all
tired room.. stains/ marks on the carpet, marks in the bathroom... room in a poor condition compared to the stylish reception which gives high hopes for the room upon arrival.
limited tea and coffee supplies but more supplied if you ask
only one lift currently working.
although it provides a carpark for £27 for 24hrs the carpark is an absolute nightmare amd extremely tight spaces.
good for events at the arena... but for the condition of the room over priced
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
check shower before accepting room
The shower was not good at all. I could not adjust the temperature. It was too hot. It seems it is not maintained. A fridge in the room would have been nice to keep the drinks cool.
Ahmed
Ahmed (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Perfect for a pit stop
Greated when we walked through, staff friendly. Explained everything we needed to know. Room ok, pretty simple, comfy bed. No warning of step up into batnroom (banged my toe! Small wooden step). I was charged more for a bottle of beer than my partner (didn't realsie until later on), and no plug sockets next to the bed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Overnight Stay
Lovely hotel , central location , all staff we encountered were lovely , great stay
Si
Si (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Libby
Libby (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Tim
Tim (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 1 日
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
marzia
marzia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Luckily the coffee was great!
Nice lounge and reception with friendly staff but it ends there. Only 1 lift was working and it took ages when you called it (not helped by the kids playing with it). The room was so tired and sheets looked dirty (perhaps because they were old). Breakfast was poor; dry sausages, the pastries were cold and dry. Luckily the coffee was great!
Chukuka
Chukuka (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 18 日
Location ok, rough and ready
The toilets was disgusting. Door in bathroom looked like it had been eaten by mice.
PAUL
PAUL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Alexandra
Alexandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 12 日
Eugenia
Eugenia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 8 日
Ariel
Ariel (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Good overall option
Very well located for shops, transport etc. The staff are lovely and the room was a great size. The bed had a mattress topper which had a seam/join in the middle and sleeping on that was an odd experience. Other than that -great
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Faye
Faye (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Good short stay
Short good accommodation for business
Ariel
Ariel (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Fantastic Stay
Staff very friendly and helpful, as a solo traveller I felt very safe as you have to use your card to access the door to the lifts. Rooms are comfortable and have everything required. Ideally situated for the shops, 15 minute walk to the castle. Everything is within easy reach. Would definitely stay again