The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores
Dolores (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月12日
Breakfast and afternoon tea delicious.
Detail customer service
Maria
Expedia 真實旅客評價
10/10 完美
2024年1月11日
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Khalil
Khalil (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月29日
Fantastic
Joost
Joost (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月28日
Kamilla
Kamilla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月26日
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Abdulrahman
Abdulrahman (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月26日
jacob
jacob (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年11月17日
Un hotel excepcional
No cabe duda que la diferencia entre un hotel de lujo y uno excepcional es su gente. Este es el caso. Felicitaciones al equipo de MO Ritz Madrid, nos han hecho sentir en casa