I've stayed here numerous times. I'm a fan of the location and it's a beautiful property. The rooms are spacious and well appointed. We had food leftover from dinner, and I was upset to see there is no refrigerator in the room. I went down to the desk to inquire about it and was pleasantly surprised when they said they would send one up to the room. That's good to know for our next stay here.
Lori
Lori (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Sofitel Rittenhouse....Still An Amazing Place to b
Staying at the Sofitel at Rittenhouse Square is always amazing. My opinion.... it's the best place and the best location to stay in Philadelphia. The lobby was redone since my last visit and it looked amazing. The room itself could use a bit of updating as it's beginning to show its age (but who isn't). The bed is still amazing, and the entire staff couldn't be nicer or provide better service.
Lester
Lester (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Nice hotel, but atrocious valet parking
Room was lovely and clean (except clogged shower drain, but staff responded quickly). Location great. Picking up the car from the valet was AWFUL. It took over an hour and a complaint to management to get our car. Many others had been waiting nearly an hour. Lead valet just told people to "hang tight" or "you have to wait." Valets brought wrong cars. There was a 20 minute gap for one family who requested two cars at the same time. They were seriously understaffed for what they acknowledged they knew would be a busy day. Parking garage is 1-2 blocks up the street at another hotel. Valets should have been running, but only ambled slowly each time to retrieve the next car. Hotel manager initially shrugged it off as if not their problem and said "it is a third party service", but eventually refunded our $69 fee when we passed the 45 minute wait mark (but we still waited another 20-25 minutes for the car). Very disappointing for a high end chain with a reputation for impeccable service. They need to do better.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Lobby looks great, rooms are a bit older. Reception service was good, but valet parking moved things around in our car and gas was out - which made us suspect they used our car not just for parking (things that were on the passenger seat moved to the back?!)
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 1 日
Arriving and departing via car is a chaotic mess. The hotel doesn’t have enough space to process the volume of cars entering and exiting around check in and check out times and the valet team doesn’t appear to be in any kind of hurry to move things along.
After a stressful 30 minute wait to pull into the hotel, we tried checking in at 4:45p and our room wasn’t ready.
The room itself was tired and dated. And the “city view” I paid up for was dark and disappointing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
Not so sure would stay again for the price
Great location to meet our needs near shopping, restaurants etc. Nice walking city. No fridge in the suite. Hallway carpet needs to be updated. Furniture in suite shabby and worn out. Pull out mattress horrible- not comfortable at all. Carpets in room a bit gross-couldn't walk barefoot without it feeling dirty. Nice lobby and hotel bar. Staff attentive. Easy check in and out. Parking on premise is way too expensive $75/day. Many lots nearby within walking distance with better rates if you make a resy
STACIA
STACIA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Wow! Wow! Wow!
This hotel is a gem! I’ve lived in Philadelphia all my life so I never felt a need to book a hotel, but it was my birthday weekend so I treated myself to a little getaway and celebrated with some friends. When I walked into my suite, I was taken aback! IT WAS GORGEOUS. The staff is polite and the hotel has a peaceful aesthetic. I would book this hotel again!
Joan'na
Joan'na (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
G
G (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Bendis
Bendis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 29 日
rip off
i am extremely unhappy to be unexpectedly billed for an extra $32.37 for an “urban experience fee” that was later explained as, “yes, that’s a fee the hotel charges”. unacceptable. i also was charged $45 for a split of wine that was listed in the menu as $34. so get ready to be ripped off if you stay here.