Great place to relax. Scenery is beautiful. Nice warm outdoor pool
Zaheed
3 晚行程
10/10
We had an amazing time at this hotel. We were here for two nights for our 10th Anniversary and they gave us a free room upgrade, chocolate covered strawberries and a bottle of wine was in the room when we arrived. We also recieved a free dessert at Forte and had an unbelievable experience at the Nordic Spa next door. Highly recommend this hotel!
Shelby
2 晚浪漫旅程
10/10
They were incredibly friendly and offered outstanding service. I’d love to visit again—it’s truly the perfect place to relax. I’m leaving with wonderful memories and positive energy.
Thank you once again. 2025-04-06
Best Staff & Best Services - ★★★★★ "Christian"
Customer care - ★★★★★ "Leanne"
Seungryong
1 晚浪漫旅程
10/10
Brenda
1 晚行程
10/10
Kids loved the pool area. Food was great.
Kayla
1 晚家庭旅程
10/10
Uliana
1 晚行程
10/10
Jozee
1 晚行程
8/10
Darren
2 晚行程
6/10
The Nordic Spa was great, very relaxing and clean we enjoyed it a lot. The service at the bistro however wasn’t that good. We were trying to order some drinks and the lady at the front was very reluctant to help us and would barely let us order. My friend ordered a few ounces of just baileys in a cup and she said they charge by the ounce which is fine but then only gave him half of what he paid for then proceeded to argue that she was right. I also ordered a hot chocolate and only received a cup of hot milk, didn’t even bother going back to ask about it after how she treated my friends. Dinner was also not great. We went to the Italian restaurant and got the buffet, it was terrible! The food was disgusting, dry and flavourless. It’s definitely not the kinda food u pay for it tasted like airport lounge food. The service also wasn’t great we never really got checked on and we waited so long for our bill that we thought we had to pay at the front. When we went to the front to go pay our waitress yelled at us that we can’t leave till we paid, like we were trying to leave without paying or something. That’s when we finally got our bill and left. We even refused the free breakfast they offered us and just went somewhere in Calgary cause going back was just not worth it. Other then that the spa was amazing and we really liked the variety for the pools and how relaxing it felt and how all the people (minus the lady at the bistro) were all super nice and helpful.
Sienna
1 晚友伴旅程
6/10
Our stay was okay. We’ve stayed here before in the main building and had a good experience. This time, we were placed in the Black Diamond building, which was under construction—something we weren’t informed about in advance. The rooms in this building also didn’t match the standard of the main building, yet the pricing remained the same. Given these factors, we feel the rate should have been adjusted accordingly.
Coty
3 晚家庭旅程
10/10
D
Chelsea
2 晚友伴旅程
10/10
Jana
2 晚行程
10/10
Nitin
1 晚行程
6/10
When your paying so much for a room your view shouldn't be a rusting roof. Pool is the best part but its falling apart. Needs paint job and some renos for sure. Our room smelled of cigarettes and ac unit is so loud you cannot sleep. Not worth what we paid
Ravinder
2 晚家庭旅程
10/10
Daniel
2 晚行程
10/10
Great hotel. We loved the beds, they were so comfortable. Enjoyed the shower amenities, my hair felt so soft. The nespresso coffee in the room was nice to have. We used the pool and steam room and really enjoyed it.