Our stay was okay. We’ve stayed here before in the main building and had a good experience. This time, we were placed in the Black Diamond building, which was under construction—something we weren’t informed about in advance. The rooms in this building also didn’t match the standard of the main building, yet the pricing remained the same. Given these factors, we feel the rate should have been adjusted accordingly.
Coty
3 晚家庭旅程
10/10
Jana
2 晚行程
10/10
Daniel
2 晚行程
10/10
Great hotel. We loved the beds, they were so comfortable. Enjoyed the shower amenities, my hair felt so soft. The nespresso coffee in the room was nice to have. We used the pool and steam room and really enjoyed it.
Tammie
1 晚行程
10/10
Soohyun
2 晚行程
6/10
Was very relaxing and the actual servers were fantastic but the hostess at the pub and the hostess at forte were terrible and really need to remember they are first to set the mood going into establishment
Lori
2 晚行程
10/10
Terry
2 晚行程
10/10
Marley
2 晚商務旅程
10/10
Alison
1 晚友伴旅程
8/10
Got upgraded to a loft suite however was in a different building than the main building. Would have preferred to stay in the main building to have easy access to the amenities. The plaza was also very icy and we both had nasty falls on the ice that ruined our last bit of time there. Would like to see more salt/gravel laid down in slippery areas.
Shannon
1 晚行程
8/10
bridget
7 晚行程
10/10
A night away to play in the water park with our grandson. All of the staff were friendly and attentive.
Joy
1 晚家庭旅程
10/10
Curtis
1 晚行程
10/10
Dyango
1 晚行程
8/10
Very pleasant environment. Safe and kids friendly. Lovely nature around the hotel with lots of outdoor activities (hiking, skiing, boking,...)
Alireza
1 晚家庭旅程
10/10
Devin
1 晚家庭旅程
10/10
Don't miss the spa, you won't regret it :)
Raquel
2 晚浪漫旅程
8/10
The property is beautiful, the kids loved the pool. The only complaint was the check out line was quite long. But that was minor. Could have had more people on check in versus taking bags. But would stay again.