我可否免費取消克拉克斯頓伍德麥克唐納德酒店的預訂，並獲發全額退款？

可以。克拉克斯頓伍德麥克唐納德酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

克拉克斯頓伍德麥克唐納德酒店是否設有泳池？

是的，此住宿設有室內泳池。

克拉克斯頓伍德麥克唐納德酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻。此住宿收取每隻寵物每日 GBP15的費用。輔助動物豁免收費。

克拉克斯頓伍德麥克唐納德酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有電動車充電站。

克拉克斯頓伍德麥克唐納德酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 11:00。住宿可提供零接觸登記入住與退房服務。

克拉克斯頓伍德麥克唐納德酒店是否附設娛樂場？

否，此酒店不設娛樂場，但利物浦格羅夫納賭場 (23 分鐘車程外) 及麥加賓果 (29 分鐘車程外) 就在附近。

克拉克斯頓伍德麥克唐納德酒店店內與附近有什麼好玩？

克拉克斯頓伍德麥克唐納德酒店的店內休閒康樂節目包括健身班、彼拉提斯班及瑜伽班。你可享用 SPA 服務，又或在室內泳池中暢泳一番。克拉克斯頓伍德麥克唐納德酒店亦備有桑拿、蒸氣室及花園。

克拉克斯頓伍德麥克唐納德酒店內或附近是否設有餐廳？

是的，Craxton Wood Grill坐擁英國菜及園景。

埃爾斯米爾港克拉克斯頓伍德麥克唐納德酒店優惠

Q: 克拉克斯頓伍德麥克唐納德酒店是否設有泳池？

是的，此住宿設有室內泳池。

8/10 很好

2025 年 10 月 2 日

Friendly, clean and peaceful. The breakfast was a bit disappointing as very weak coffee and cheap sliced bread, spoiled an otherwise excellent breakfast. The black pudding was exceptional.

Ruth (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 25 日

Getting a bit dated

We had a nice stay, hotel was clean and we had good service. Hotel rooms are a bit dated now. Cooked breakfast food was overdone. Spa was nice, wife had a good massage, we were disappointed there was no jacuzzi. Overall needs a little TLC.

John (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 21 日

Stephen (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

Great hotel booked at short notice !

Lovely location, nice and quiet and good food / breakfast, all the staff were really friendly and couldn’t do enough for me! The hotel itself could do with an upgrade as it doesn’t do the location and staff justice! That said don’t let my comment put you off I will definitely stay here again when working in the area

Gareth (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 23 日

Lovely stay would come again

We had a fantastic stay. Staff super friendly too

Kirti (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 23 日

Wedding reception and evening do excellent and relaxing from start to finish

Geraldine (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 20 日

Chris (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 12 日

Paul (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 11 日

Don’t be fooled by the pretty location

Don’t be fooled by the pretty location or the glossy photos. The hotel is tired and run-down, with dated rooms and a kitchen that didn’t look clean. The restaurant served the worst food we’ve ever had (even the chips were bad) and breakfast was a sad buffet with a latte so watered down it was undrinkable. They charged £4 for a cappuccino at an “included” breakfast without warning, and when I complained, there was no attempt to make it right. Staff seemed overstretched and uninterested. To top it off, we even overheard staff in the kitchen complaining about customers with allergies. Save your money, this is not a 4 star stay, it’s a disappointment.

2 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 10 日

1 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 31 日

This hotel is ok, just needs updating and a little care. There was a distinct smell of cigarette smoke in the reception area and down the corridors. The wardrobe door was off its hinges in our room and the shelves all scratched and tatty. The beds were comfortable and the room was clean.

Neeta (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 29 日

Iain (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 28 日

lovely stay as a group of 16

this was a wonderful saty. We were a family of 16. Occupying 5 rooms. Service was great. Staff were great. Pool steam and sauana super clean. Hotel rooms a little dated but did the job. We had a blast

Kirti (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 18 日

Hotel stay after spa day

Had a lovely day at the Spa with lovely with treatment and afternoon tea. We booked to stay at the hotel overnight. The staff were helpful and professional behind the reception and in the restaurant. We had afternoon tea which was okay, went again for tea, very overpriced and the food wasnt great for the value. Breakfast was excellent lots of choice to chose from and cooked breakfast was good. Hotel room was very dated. Had booked room with king size bed, but was two single beds pushed together. The beds were okay but didnt find the mattresses the comfiest. The area was quiet which was good, no noise compaints. The room only had one working UK plug socket, one did not work and the rest were EU plugs so not able to use. Decent shower and bathroom. Overall excellent spa day and breakfast at the hotel, Tea time food overpriced and the rooms are very dated.

1 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 18 日

Vicki (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 16 日

Only half way through stay but arrived and found a very dirty toilet with matter dripping from underneath of toilet seat. Rest of room cleaned perfectly fine so just an unfortunate oversight but Went to reception to ask someone to come help and an hour later no one arrived. We went out for dinner (couldn’t get a table in hotel) and when came back someone had been on and put some bleach down but underneath of seat still dirty !

Andrew (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 14 日

It was very quiet and in very nice grounds. There was black mold on the silicone sea to the bath and wash basin.

Keith (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 9 日

Christopher (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 8 日

Generally good but needs updating

Staff friendly and excellent. Food generally good but breakfast on Tuesday not up to Monday’s standard. Hotel clean but in need of refurbishment.

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 4 日

Nadine (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 3 日

No great in anyway

On arrival I was allocated my room tv would not work and room had not been cleaned, the manager came and within seconds agreed to move me . My next room was clean but had a big fan in it and I was told the room gets very warm. Out of all the windows only one opened about two inches. The fan was needed but the main issue was the fan in the toilet was noisy and never went off and at 10.50 that night my door was banged heavily and by another guest shouting for me to turn off the fan . I had no option but to take my card out which in turn turned all the room power off , it was a very uncomfortable unpleasant night . Following day the cleaner had said the issue with the fan only started yesterday and she had reported the issue . On top of all of this I ordered a meal of steak chips and salad , the salad was an embarrassment even the employee serving said he was embarrassed . Worst of all the managers never seemed to do much to rectify I was still expected to pay for both days stays and my meal .

Robert (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 2 日

ghaith (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 18 日

David (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 16 日

Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️

DEAN (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 6 月 15 日

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.

Ian (1 晚行程)

Hotels.com 真實旅客評價

克拉克斯頓伍德麥克唐納德酒店

Macdonald Craxton Wood Hotel & Spa, Chester

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