Had to wait well after check in to receive a room that was functioning and/or cleaned. Desk really didn’t seem to care about inconveniencing us. Elevators are noisy and scary. AC was out in the lobby and elevators all 4 days.
真實旅客
3 晚行程
8/10
Adam
2 晚行程
4/10
The pool was closed - looked like it had been closed for almost a year already?! At this point you need to stop advertising that you have a pool. The knobs on the AC unit were broken off, so you couldn’t adjust the temperature. The halls smelled like garbage. Breakfast was not as advertised. There was one guy serving everything and the line was super long. He would take one order, go back and make it, and then get the order for the next. I gave up and went out and got breakfast elsewhere.
Emily
1 晚家庭旅程
2/10
I was charged double and have yet to see a refund. The bed sheets didn’t stay on the bed and there was no soap in the soap dispenser. The room was smelly and old
Monique
1 晚行程
2/10
Paid for the breakfast as part of the room price and was charged separately (added tot he bill). Now i have to dispute it with credit card.
Comfortable bed but the place is very run down (pool closed due to sanitary reason, no soap / shampoo in the room, shower curtain rod busted out of the wall).
真實旅客
1 晚家庭旅程
6/10
Was definitely run down and in need of updates. Seemed like they were in the process of doing some things but overall it was not Marriott quality, even if it was in Brown Deer, WI. The few staff we interacted with were pleasant and helpful though!
Marlene
2 晚家庭旅程
10/10
Tahtiana
1 晚行程
6/10
Paul
4 晚行程
10/10
Jen
2 晚行程
8/10
真實旅客
2 晚友伴旅程
10/10
Myrella
1 晚行程
10/10
John
1 晚家庭旅程
10/10
The service was great and friendly
Sean
2 晚行程
8/10
Everything was great but the person working th
Brandon
1 晚行程
2/10
They could not find my reservation to check me in. I was made to call Hotels.com to speak with customer service who advised me that nothing was wrong with my reservation. Hotels.com also told me that the site itself should provide compensation. Lorie at the front desk stated that they don't do that. After about 45 mins or so i was able to go to the room and the TV volume did not work. Maintenance had to come and take a look. All of this was after driving 6 1/2 hours from Detroit to pick up my student from college.
Jeresa
1 晚家庭旅程
8/10
James
1 晚行程
10/10
Tiffaine
2 晚行程
10/10
Staff was very nice and always willing to help , food from Bistro was delicious , and rooms were clean
Myrella
2 晚行程
2/10
I drove 14 hours that day. It was 48 degrees. ALL I GOT WAS COLD SHOWER. the hot
water was working in the sink.The hotel put a shower lock on the shower so that the nob to the the water only turns one quarter of the way. So I CANT use hot water. I have video of that. This is at a Marriott. Courtyard Milwaukee